Ask the Community
Groups
RAM usage is much higher than it should be - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong>PROBLEM</strong><br>You notice that your server has little or no RAM available.<br>You are using VM Ware or Hyper-V<br>When looking in Task Manager, adding up the RAM used by the visible processes does not correctly match the amount of RAM in use.<br>For example, you have 16gig RAM, 14gig is showing as being in use, but when looking at the individual processes, you do not see 14gig in use by the processes.<br><br><strong>CAUSE</strong><br>This is a known problem caused by a misconfiguration of the virtual machines memory.<br>You can confirm that this is the case by using RAMMAP from Sysinternals - <a href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Flive.sysinternals.com%2Frammap.exe">http://live.sysinternals.com/rammap.exe</a><br>You can see that "Driver Locked" is consuming a much larger chunk of RAM that it should.</p> <p> </p> <p><img src="/attachments/token/2AyPeB0sLCTUKvQ6ng0U081WG/?name=vm1.png" alt="vm1.png" width="839" height="445" class="embedImage-img importedEmbed-img"></img><br><br><strong>RESOLUTION / WORKAROUND</strong><br>Follow the instructions for the VM that you are using<br><br>VM WARE: <a href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fkb.vmware.com%2Fselfservice%2Fmicrosites%2Fsearch.do%3Flanguage%3Den_US%26cmd%3DdisplayKC%26externalId%3D1003470">http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1003470</a><br>Hyper-V: <a href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fblogs.msdn.com%2Fb%2Fsaponsqlserver%2Farchive%2F2013%2F08%2F31%2Fvirtualization-overcommitting-memory-and-how-to-detect-it-within-the-vm.aspx">http://blogs.msdn.com/b/saponsqlserver/archive/2013/08/31/virtualization-overcommitting-memory-and-how-to-detect-it-within-the-vm.aspx</a></p> </article> </main>