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Kaseya Backups not automatically cleaning up - Connect IT Community | Kaseya
<main> <article class="userContent"> <h3 data-id="problem"><strong>Problem</strong></h3> <p>Kaseya Backups not automatically cleaning up. Database backups older than three times the backup and maintenance period are discarded automatically to prevent your disk drive from filling up.</p> <p> </p> <p><img src="/attachments/token/mN2SRtQtULsGq36DSphrC2Twa/?name=2015-03-02+16_12_05-Kaseya+-+Agent.png" alt="2015-03-02_16_12_05-Kaseya_-_Agent.png" width="726" height="300" class="embedImage-img importedEmbed-img"></img></p> <p> </p> <p><strong>Solution</strong></p> <p>1) Open the file Kserver.ini located in the folde Kaseya\kserver in the Kaseya server.Look for the line starting with DB_USERNAME and make a note of the username showing in this line.</p> <p> </p> <p><img src="/attachments/token/lETqyou3mRsJfN7L2697fFCCa/?name=2015-03-02+16_18_30-10.20.54.80+-+Remote+Desktop+Connection.png" alt="2015-03-02_16_18_30-10.20.54.80_-_Remote_Desktop_Connection.png" width="728" height="490" class="embedImage-img importedEmbed-img"></img></p> <p> </p> <p>2) Now, open SSMS and expand the Security \ Logins node and look for the same username</p> <p> </p> <p><img src="/attachments/token/pXRgJ2PEacHE6CmJCRmZy0tkw/?name=2015-03-02+16_20_05-10.20.54.80+-+Remote+Desktop+Connection.png" alt="2015-03-02_16_20_05-10.20.54.80_-_Remote_Desktop_Connection.png" class="embedImage-img importedEmbed-img"></img></p> <p> </p> <p>3) Right click on it, select Properties and Server Roles. Make sure this user has "sysadmin" rights.</p> <p> </p> <p><img src="/attachments/token/kgrnb4sx2vLDLkWiYnVEHEJJT/?name=2015-03-02+16_22_02-10.20.54.80+-+Remote+Desktop+Connection.png" alt="2015-03-02_16_22_02-10.20.54.80_-_Remote_Desktop_Connection.png" class="embedImage-img importedEmbed-img"></img></p> <p> </p> <h3 data-id="applies-to">Applies to</h3> <p>Kaseya VSA - v6.3 and above</p> </article> </main>