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SaaS - Cannot view User History for all users - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong>PROBLEM:</strong></p> <p>Why can't I view the User History for all my users? </p> <p><strong>Cause:</strong></p> <p>You do not have the required scope assigned to you.</p> <p><strong>SOLUTION:</strong></p> <p>To view the 'User History' for all your users, you will need to assign the scopes that the users are using to yourself. </p> <p>For example, if the users have Scope X assigned to themselves, you will need to make sure that Scope X is also assigned to you. Only once this scope is assigned to you, will you be able to view the User History.</p> <p>To assign the scopes to you, go to the System tab > User Security page > and assign the respective Scopes to yourself.</p> </article> </main>