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Software Deployment scans complete but no results showing up - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong>PROBLEM:</strong></p> <p>When I run a scan against a machine, no results show up. The procedure didn't fail and the agent has credentials applied. Why are no results showing up?</p> <p><strong>CAUSE:</strong></p> <p>Agent > Set Credentials user does not have Administrative rights</p> <p><strong>SOLUTION:</strong></p> <p>You can often times find the exact reason why the scan failed by going to the 'Software Deployment > Scans' page, filtering by the Agent and then double clicking on the red icon next to the 'Latest Scan'.</p> <p><img src="/attachments/token/nVEfCrbyEQ8Yc8OFsHec4Ozci/?name=2-18-2015+10-09-35+AM.jpg" alt="2-18-2015_10-09-35_AM.jpg" width="628" height="502" class="embedImage-img importedEmbed-img"></img></p> <p> </p> <p>You will have to add the Agent > Set Credential user to the local Administrator group.</p> <p>You can also run the following command to add the user to the group.</p> <div>net localgroup Administrators /add Username</div> <p> </p> </article> </main>