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Check-in Control changes on Agent tab will not stick - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong>PROBLEM:</strong></p> <p>Every time I change my check-in control, the changes I made keep reverting back to its previous setting. Why does it keep doing this?</p> <p><strong>CAUSE:</strong></p> <p>There is a setting applied at the group level under <strong>System tab > Check-in Policy</strong> or <strong>Policy Management</strong> is applying the setting.</p> <p><strong>SOLUTION:</strong></p> <p>Go to the <strong>System tab > System Preferences > Check-in Policy</strong> and remove the '<strong>Check-in</strong>' Period for the group.</p> <p>If you are using <strong>Policy Management</strong>, go to <strong>Policy Management > Machines</strong> and hover your mouse over the scroll next to the agent icon. A new window will pop-up detailing what policy is applying the check-in settings. Locate that specific policy within the <strong>Policy Management > Policies</strong> section and you can edit the check-in control here.</p> </article> </main>