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Remote Control > Private Session does not have multiple display selection - Connect IT Community | Kaseya
<main> <article class="userContent"> <h3 data-id="question"><strong>Question</strong></h3> <p>When connecting to an agent with multiple monitors using a Remote Control > <em>Private session</em>, the display selector drop-down is not available.</p> <h3 data-id="answer"><strong>Answer</strong></h3> <p>Private sessions enable administrators to connect to a machine, logon and remote control the machine without accessing the console. An end user working on the same machine at the same time cannot see the administrator's private session.</p> <p>This is achieved by connecting to a "virtual" desktop session. There is no interaction with the physical display(s) that are attached to the machine.</p> <h3 data-id="applies-to"><strong>Applies to</strong></h3> <p>Kaseya Remote Control - v7.0 and later</p> </article> </main>