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After running Lan Watch Scan , some of the devices shows "unknown" - Connect IT Community | Kaseya
<main> <article class="userContent"> <div></div> <div> <p><strong>Problem </strong></p> <p>After running Lan Watch Scan , some of the devices shows "unknown"</p> <p></p> <p> <strong>Cause </strong></p> <p>There is an application/program or condition that prevent the Nmap.exe to scan the devices thus providing the result of "unknown device" </p> <p></p> <div> <p> <strong>Solution</strong></p> <ul><li>Rename the device type or the device name , navigate to Discovery Grid > Select the unknown Device > click the the Rename Button to rename the device</li> </ul></div> <p><img src="/attachments/token/0T3yYy6j2MBdKgTZhdK3uZzpF/?name=2015-02-13_2131.png" alt="2015-02-13_2131.png" class="embedImage-img importedEmbed-img"></img></p> <p> </p> <p><strong>Applies to</strong></p> <p>Discovery</p> <p>All VSA version </p> </div> </article> </main>