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How to Auto-populate the Submitter's Information Field in KLC > Ticketing > Create page - Connect IT Community | Kaseya
<main> <article class="userContent"> <div> <strong>Question</strong> </div> <div>How to Auto-populate the Submitter's Information Field in KLC > Ticketing > Create page</div> <div><img src="/attachments/token/RYEqE4LOkikfVQO6x8I6HN3qX/?name=2015-02-13_2108.png" alt="2015-02-13_2108.png" class="embedImage-img importedEmbed-img"></img></div> <div> </div> <div> </div> <div><strong>Answer</strong></div> <div> </div> <div>The submitter <strong>User Name</strong>, <strong>User Email</strong> and <strong>User Phone</strong> fields are populated with contact data maintained for this machine ID using Agent > Edit Profile. This information can be updated if need be</div> <div> <p> <img src="https://us.v-cdn.net/6032361/uploads/migrated/55RNOD8L8P4T/2018-03-14-12-37-37.jpg" alt="2018-03-14_12-37-37.jpg" class="embedImage-img importedEmbed-img"></img></p> <p> </p> <p> </p> <p><strong>Applies to </strong></p> <p>Ticketing</p> <p>All VSA Version</p> </div> </article> </main>