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Ticketing Module Fields - Connect IT Community | Kaseya
<main> <article class="userContent"> <div><strong>Question</strong></div> <div>Is it possible to set certain fields in Ticketing module to "required"?</div> <div> </div> <div> </div> <div> </div> <div><strong>Answer</strong></div> <div>At this time, it is not possible to set fields in the ticketing module to a "required" state. However, the Service Desk module (our advanced ticketing system) does allow for this functionality. For more information on Service Desk, please visit our website.</div> <div> </div> <div> </div> <div><strong>Applies to</strong></div> <p>ticketing </p> <p> </p> </article> </main>