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Backup fails - "Backup failed unexpectedly" - Connect IT Community | Kaseya
<main> <article class="userContent"> <h3 data-id="problem">Problem</h3> <ul><li>Backups fail with message "Backup failed unexpectedly"</li> </ul><h3 data-id="cause">Cause</h3> <ul><li>Acronis is no longer installed on the agent machine.</li> </ul><h3 data-id="resolution">Resolution</h3> <ul><li>Schedule a new installation from<em> Backup > Install/Remove</em> page.</li> <li>If installation fails, or cannot be verified, please refer to this KB article for further troubleshooting steps - <a rel="nofollow" href="https://kaseya.vanillacommunities.com/kb/articles/aliases/kaseya/entries/32463313-Backup-client-installation-failed">https://helpdesk.kaseya.com/entries/32463313-Backup-client-installation-failed</a> </li> </ul><h3 data-id="applies-to">Applies to</h3> <ul><li>Kaseya VSA (Backup module) - all versions</li> </ul> </article> </main>