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Agent status alarms are based on server time to agent time - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong>Symptom</strong></p> <p>When an agent goes offline and and email is sent the reported time is the Kaseya servers time not the Agents time, which creates confusion for agents that are in different time zones.</p> <p> </p> <p><strong>Resolution</strong></p> <p>You can change the reported time from server time to agent time <ata></p> <p><img src="/attachments/token/UQnZeeCJWo9onC6nXjoB7CbgV/?name=2-1.JPG" alt="2-1.JPG" width="1000" class="embedImage-img importedEmbed-img"></img></p> <p> </p> </article> </main>