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Send message does not display on windows 8 machines. - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong>Symptom</strong></p> <p>The “SendMessage” Step is a very valuable tool in notifying user of pending changes. However This doesn't seem to work on windows 8 machines.</p> <p> </p> <p><strong>Cause</strong></p> <p>For the messages to be displayed “KaUsrTsk.exe” must be running. However this process does not run when windows 8 is running in the “Metro” interface.</p> <p><strong> </strong></p> <p><strong>Resolution</strong></p> <p>For the “SendMessage” to be displayed on the endpoint the “KaUsrTsk.exe” process must be running and Windows 8 must be at the desktop. The “SendMessage” is unable to be displayed over the metro interface.</p> <p><strong> </strong></p> <p><strong>Affected versions</strong></p> <p>6.3,6.5,7,8,+</p> <p>Windows 8</p> </article> </main>