Ask the Community
Groups
Shadow support for Citrix ICA clients - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong>QUESTION</strong></p> <p>Does Kaseya Remote Control (KRC) support shadowing of Citrix ICA client user sessions?</p> <p> </p> <p><strong>ANSWER</strong></p> <p>In Kaseya R8, support was added for shadowing of <em>Microsoft terminal server</em> user sessions (RDC client connections).</p> <p>Shadowing of user sessions from <em>Citrix ICA</em> clients is <em>not supported</em> at the time of writing.</p> <p> </p> <p><strong>APPLIES TO</strong></p> <p>Kaseya VSA R8</p> </article> </main>