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KRC Screen resolution - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong>QUESTION</strong></p> <p>What screen resolutions are supported in Kaseya Remote Control (KRC)?</p> <p> </p> <p><strong>ANSWER</strong></p> <p><em>Shared (console) sessions</em> will have the same screen resolution as the agent computer. Screen resolution can be changed from within a KRC console session, using Windows display settings, to any resolution supported by the monitor of the agent computer.</p> <p><em>Private sessions</em> always have a resolution of 1440 x 1080, regardless of the resolution on viewer or agent computers. This cannot be adjusted from within the session.</p> <p> </p> <p><strong>APPLIES TO</strong></p> <p>Kaseya VSA (R7 and above)</p> </article> </main>