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Kaseya tabs are missing - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong>Problem:</strong></p> <p>You log in to Kaseya and find that only a few of the tabs (Agents, System, Patch Management, etc) are there, but not all the expected ones</p> <p> </p> <p><strong>Cause:</strong></p> <p>This usually happens when there is a license code update and for some reason the process does not complete.<br>When your server checks for a new license, it pulls a file down which contains a list of the functions that your license allows.<br>If this process has a problem, you can be left in this state.</p> <p> </p> <p><strong>Workaround / Solution:</strong><br><br>1. log in to kaseya<br>2. change the url to http:<your.server.com>/inc/getcheck.asp<br>This will return the message "Check complete" if all worked, or something else if there was a problem.<br>3. log out of kaseya<br>4. log back in<br><br></p> </article> </main>