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Configuration of action profiles for messages (traps/syslog/Windows Events/ISM) - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong>PROBLEM:</strong></p> <p>Action profile applied to traps (messages in general) does not generate email alerts (notifications) for all traps<br><br></p> <p><strong>CAUSE:</strong></p> <p>The action profile is not configured appropriately to trigger for message events.</p> <p> </p> <p><strong>RESOLUTION: </strong></p> <p>For action profiles for traps, the field 'If this test stays in the trigger state, repeat this action every (0 = never): ' must be set to 1. We recommend that such an action be created and configured exclusively for events and not shared with tests as well (as you may not want such frequent repeat notifications for tests).</p> <p> <img src="/attachments/token/63IXHMxLa5pm7MRTFG2xhzZWS/?name=ActionProfile.png" alt="ActionProfile.png" width="830" height="420" class="embedImage-img importedEmbed-img"></img></p> <p> </p> <p><strong>APPLIES TO:</strong></p> <p>All versions of Traverse <br><br></p> <p><strong>REFERENCE:</strong></p> <p>None</p> </article> </main>