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Troubleshooting: Unable to setup web url transaction test - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong>PROBLEM:</strong></p> <p>Unable to setup web url transaction test</p> <p> </p> <p><strong>CAUSE:</strong></p> <p>In the below example, assume that a deepweb URL transaction script for the URL www.kaseya.com is failing.</p> <p>The issue may be on account of DNS name resolution.</p> <p> </p> <p><strong>RESOLUTION:</strong></p> <p>From the DOS command prompt on the BVE, please run</p> <p>nslookup www.kaseya.com</p> <p>The results should be similar to the below. If not, please make correct the DNS server as appropriate and try setting up the script again.</p> <p>C:\Users\piyush.mehta>nslookup www.kaseya.com <br>Server: nnnn.kaseya.com <br>Address: 10.n.n.n</p> <p>Non-authoritative answer: <br>Name: www.kaseya.com <br>Address: 212.54.132.20</p> <p><strong>APPLIES TO:</strong></p> <p>All versions of Traverse</p> <p> </p> </article> </main>