/* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } .super-nav { display: flex; justify-content: flex-end; align-items: center; margin: 0 auto; max-width: 1264px; padding-left: 40px; padding-right: 40px; height: 40px; text-align: right; } .super-nav a { color: #34427c; margin-right: 20px; padding: 10px; text-decoration: none; } .super-nav a:hover, .super-nav a:focus { background-color: #f7f9fa; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 0; } .footer-image { background-image: url("/themes/kaseya/assets/images/footerImage.png"); height: 500px; background-repeat: no-repeat; background-size: cover; margin-top: -100px; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer-main-content { background-color: #000; padding: 100px 0; } .footer .footer-col-title { color: #ffffff; font-weight: 700; font-size: 13px; padding-bottom: 10px; text-transform: uppercase; } .footer .footer-link { color: #9b9ca0; text-decoration: none; } .footer .footer-link:hover, .footer .footer-link:focus, .footer .footer-link:active { text-decoration: underline; } .footer-main-content .footer-link { padding-top: 10px; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-main-content-row { align-items: flex-start; } .footer-bottom-content { padding: 10px; align-items: center; } .footer-col { padding: 0 3px; display: flex; flex-direction: column; } .footer-col-copyRight { justify-content: flex-start; color: #9b9ca0; flex: 1; display: flex; } .footer-last-col { flex-direction: row; } .footer-last-col .footer-link { padding-right: 10px; text-transform: uppercase; } @media screen and (max-width: 768px) { .super-nav { padding-right: 0; } .footer-image { height: 250px; } .footer-main-content { padding: 40px 0; } .footer .footer-col-title { padding-top: 10px; } .footer-row:not(.footer-main-content-row) { display: block; } .footer-col:not(.footer-main-content-col) { width: 100%; text-align: center; padding: 10px 0; } .footer-main-content-col { width: 50%; } .footer-last-col { flex-direction: column; } .footer-last-col .footer-link { padding-bottom: 10px; } } /*# sourceMappingURL=styles.css.map */ Ask the Community Groups

Traverse Traverse

Troubleshooting: Generate a thread/stack dump for a Traverse component

QUESTION

How do I generate a thread/stack dump for a Traverse component for troubleshooting?

RESOLUTION

To generate a thread dump of the Data Gathering Engine (DGE) from a shell prompt on a Linux server, where TRAVERSE_HOME is the installation directory:

1. Determine the version of the Traverse jar file

Replace traverse-9.3.jar. in the below example if necessary. Determine the version of the Traverse jar file under TRAVERSE_HOME.

2. Generate the thread/stack dump

Linux

cd TRAVERSE_HOME
apps/jre/bin/java -classpath webapp/WEB-INF/lib/traverse-9.3.jar com.zyrion.traverse.utils.FullThreadDump localhost:7692 > /tmp/7692_thread.dump

/tmp/7692_thread.dump is the thread/stack dump that should be uploaded in the ticket created with Support. Do not upload it here.

Windows
from a command prompt on a Windows server

cd TRAVERSE_HOME
apps\jre\bin\java -classpath webapp\WEB-INF\lib\traverse-9.3.jar com.zyrion.traverse.utils.FullThreadDump localhost:7692 > 7692_thread.dump

To collect thread dumps for the other Java based Traverse components, substitute the appropriate TCP port number in the commands (the :port number and the file name) above from this list:

Web Application - 7691
Data Gathering Engine - 7692
Message Handler - 7693
Correlation and Summary Engine - 7696

APPLIES TO

All Traverse versions

REFERENCE