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Agent Not Installing - Curl.exe/proxy issue - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong>Problem:</strong></p> <p>Agent Not Installing due to curl.exe/proxy issue</p> <p><strong>Cause:</strong> </p> <p>It was found that a Windows 2008 R2 server had a Windows environment variable set for HTTP_PROXY which pointed to the customers proxy service</p> <p><strong>Solution:</strong></p> <p>Curl.exe uses this same environmental variable, which then the Kaseya agent will use. Once the environmental variable on the server was changed to something other than HTTP_PROXY and changed the related services to run as a local system, the agent installation issue was resolved.</p> <p>Again, this is not something that is common - however, I thought it would be good information to pass along in the event that other customers may be using this same variable in their environment and are having agent installation issues.</p> <p> </p> <p> </p> <p> </p> </article> </main>