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Unable to restore to RAID disk - each physical RAID disk unit appears as a seperate disk when selecting the destination disk - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong>SYMPTOMS</strong></p> <p>When booting from the Acronis recovery CD (Universal Restore) on a system with a RAID array, each physical RAID disk unit appears as a seperate disk when selecting the destination disk.</p> <p> </p> <p><strong>CAUSE</strong></p> <p>The recovery CD may not have the correct drivers for the RAID controller.</p> <p> </p> <p><strong>SOLUTION</strong></p> <p>Ensure that the latest build of the Acronis recovery CD is used. You can download the latest build from here.</p> <p> </p> <p><strong>FURTHER INVESTIGATION</strong></p> <p>If the issue persists, follow the troubleshooting steps from the <a href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fdocs.google.com%2Fa%2Fkaseya.com%2Fdocument%2Fpub%3Fid%3D1eJxYjjoi5zJBF_NJQFjwClKai-m5uHxGu41w9phxK1o%26embedded%3Dtrue%23h.5zbp9ie9au00" rel="noopener nofollow">Kaseya Backup recovery guide</a> and submit the details from the "Further investigation" section to Kaseya support for analysis.</p> <p> </p> <p><strong>APPLIES TO</strong></p> <p>Kaseya Backup</p> </article> </main>