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How do I configure SMTP to deliver mail internally? - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong>QUESTION</strong></p> <p>How do I configure SMTP to deliver mail internally?</p> <p> </p> <p><strong>ANSWER</strong></p> <p>Please see the attached guide:</p> <p><a rel="nofollow" href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fportal.kaseya.net%2FvsaPres%2Fweb20%2Fcore%2FDownloader.ashx%3FdisplayName%3DKaseya_SMTP.pdf%26filepath%3D%2FManagedFiles%2FVSATicketFiles%2FKKB%2F000%2F155%2FKaseya_SMTP.pdf">Kaseya_SMTP.pdf</a></p> <p> </p> <p> </p> <p><strong>MORE INFORMATION</strong></p> <p>Three specific steps should be verified and/or performed to validate the Smart Host setup or if the Smart Host setup is not working:</p> <p>1) If needed, change the remote created domain name to reflect the actual DNS-based domain name. Ex.: If the establishment is known as 'Example Company' with a domain name of 'www.examplecompany.com', use example company.com for the remote created domain name.</p> <p>2) Backup & remove any messages residing in the Badmail & Queue folders within the inetpub folder. These messages are found within <InstallDirectory>:\Inetpub\mailroot\Badmail & <InstallDirectory>:\Inetpub\mailroot\Queue</p> <p>3) Enter the IP of the mail server in brackets (ie.: [1.2.3.4]) for the Smart Mail host field found in the following:</p> <p>Internet Information Services > Select Default SMTP Virtual Server > Right Click or choose Action > Properties. Then select the Delivery Tab and choose Advanced. Under the Smart host field, enter the bracketed IP here and select OK. Then select Apply and choose OK.</p> <p>These three steps should be followed to validate the Smart Host setup or if the Smart Host setup is not working.</p> <p> </p> <p><strong>APPLIES TO</strong></p> <p>Kaseya Server<br>IIS</p> </article> </main>