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How Do I Install A New License Key? - Connect IT Community | Kaseya
<main> <article class="userContent"> <div> <p><strong>QUESTION</strong></p> <p>How Do I Install A New License Key?</p> <p> </p> <p><strong>RESOLUTION</strong></p> <p>The Traverse license key is provided as a single file in XML format. To install a new license key:</p> <p> </p> <ul><li>Save a copy of TRAVERSE_HOME/etc/licenseKey.xml from the BVE server prior to replacing the file with the new license key file, where TRAVERSE_HOME is the top level directory where Traverse is installed. Typically this will be /usr/local/traverse on Linux/Solaris or C:\Program Files (x86)\Traverse on Windows.</li> <li>Do not make any modifications to the license key file as it will invalidate the key.</li> <li>Log into the traverse web application as the superuser account</li> <li>Navigate to 'Superuser-> Health' page and confirm in the 'remarks' column that the configuration has just been updated on the BVE server. If necessary, wait a minute or so for the file to be synchronized with the remote DGE or DGEx, then refresh the page.</li> <li>Navigate to 'Superuser->Health' then left click on the gear icon for the BVE and select 'Reload Config Files'</li> </ul><p> </p> <p> </p> <p><strong>APPLIES TO </strong></p> <p>All versions of Traverse.</p> <p><strong>REFERENCE </strong></p> <div>None.</div> <p> </p> </div> </article> </main>