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Acronis Clean-up Utilities - Connect IT Community | Kaseya
<main> <article class="userContent"> <h3 data-id="question">Question</h3> <p>Sometimes the Kaseya Backup client installation fails due to presence of previous Acronis software installation or earlier failed installation attempt. How can the components be cleanly removed?</p> <p> </p> <h3 data-id="answer">Answer</h3> <p>If <em>Acronis TrueImage Echo (v9.x)</em> was previously installed, use this tool - <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fkb.acronis.com%2Fcontent%2F4117">http://kb.acronis.com/content/4117</a></p> <p>If <em>Acronis Backup and Recovery 10</em> was previously installed, use this tool - <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fkb.acronis.com%2Fcontent%2F6177">http://kb.acronis.com/content/6177</a></p> <p>If <em>Acronis Backup and Recovery 11</em> was previously installed, use this tool - <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fkb.acronis.com%2Fcontent%2F24952">http://kb.acronis.com/content/24952</a></p> <p>If <em>Acronis Backup and Recovery 11.5</em> was previously installed, use this tool - <a href="/home/leaving?allowTrusted=1&target=https%3A%2F%2Fkb.acronis.com%2Fcontent%2F35521">https://kb.acronis.com/content/35521</a></p> <h3 data-id="applies-to">Applies to</h3> <p>Kaseya VSA (Backup module) - all versions</p> </article> </main>