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How Can I Clear/Reset All Configuration Data? - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong>QUESTION</strong></p> <p>How Can I Clear/Reset All Configuration Data?</p> <p> </p> <p><strong>RESOLUTION</strong></p> <p>Should you wish to reset all configuration data in Traverse and start with a fresh installation, you can replace the provisioning database with a clean copy with no devices/tests provisioned:</p> <p>Log into the Traverse server as “administrator” (Windows), "root" (Linux) or another user with equivalent administrative privileges.<br>Shut down Traverse components. On Windows, this can be accomplished using Start -> Programs -> Zyrion Traverse -> Stop Zyrion Traverse. On Linux use "etc/traverse.init stop". If Traverse is installed in a distributed configuration (multiple DGEs), stop Traverse components on the DGE servers first and finally on the BVE.<br>Move or delete database/provisioning and database/provisioningdict folders under Traverse installation directory.<br>Copy the database/fresh/provisioning and database/fresh/provisioningdict folders into database/ to replace the items removed in step 3.<br>Start Traverse Components and log into the Web Application using default login credentials.<br>Example session showing reset of provisioning database (substitute correct installation path as appropriate):</p> <p>(Windows)<br>Code:<br>C:<br>cd "\Program Files (x86)\Traverse"<br>rd /s database\provisioning*<br>xcopy /e database\fresh\provisioning* database\</p> <p><br>(Linux)<br>Code:<br>cd /usr/local/traverse<br>rm -fr database/provisioning*<br>cp -r database/fresh/provisioning* database/</p> <p><br>Note that the historical performance and event information recorded in the DGE database will be purged automatically when the Data Gathering Engine component is started. Also, the default/fresh configuration data only has a DGE named "localhost" defined. Therefore in a multi DGE environment, you will need to re-create the location and DGE via the Web Application after logged in as superuser.</p> <p><strong>APPLIES TO </strong></p> <p>All versions of Traverse</p> <p><strong>REFERENCE </strong></p> <p>None</p> <p> </p> </article> </main>