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Web Clip Profile does not apply to device. - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong>Problem: </strong>If your Web Clip Profile includes an ampersand (<strong>&</strong>) symbol, the Web Clip may not appear on the device.</p> <p>For example, this Web Clip URL will fail to appear on the device:</p> <p><img src="http://community.kaseya.com/resized-image.ashx/__size/550x0/__key/CommunityServer-Wikis-Components-Files/00-00-00-00-21/8358.2012_2D00_07_2D00_27_5F00_1417.png" alt="" class="embedImage-img importedEmbed-img"></img></p> <p> </p> <p><strong>Solution: </strong>To address this, simply replace the<strong> &</strong> with the URL encoded value of %26 or &amp;.</p> <p>For example, enter the Web Clip URL as: </p> <p><img src="http://community.kaseya.com/resized-image.ashx/__size/550x0/__key/CommunityServer-Wikis-Components-Files/00-00-00-00-21/6471.2012_2D00_07_2D00_27_5F00_1418.png" alt="" class="embedImage-img importedEmbed-img"></img></p> <p> <strong>Or:</strong></p> <p><img src="http://community.kaseya.com/resized-image.ashx/__size/550x0/__key/CommunityServer-Wikis-Components-Files/00-00-00-00-21/3568.2012_2D00_07_2D00_27_5F00_1418_5F00_001.png" alt="" class="embedImage-img importedEmbed-img"></img></p> <p> </p> <p>When the profile is saved and applied to the iOS device, the webclip should successfully appear on the device. If it doesn't, please contact Kaseya Support via <a href="https://kaseya.vanillacommunities.com/kb/articles/aliases/kaseya/hc/en-gb/requests/new" rel="noopener nofollow">this link</a>.</p> <p> </p> <p><strong>For reference: </strong><a href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fhelp.kaseya.com%2Fwebhelp%2FEN%2FMobility%2F9040000%2F%2330893.htm">http://help.kaseya.com/webhelp/EN/Mobility/9040000/#30893.htm</a></p> <p> </p> <p><strong>Applies to:</strong> Kaseya VSA 9.3, 9.4, 9.5.</p> </article> </main>