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I have changed my agent check-in port to port 80 while IIS is set to port 80 as well. Now the Kserver service will not start. What do I do? - Connect IT Community | Kaseya
<main> <article class="userContent"> <p>Question<br>I have changed my agent check-in port to port 80 while IIS is set to port 80 as well. Now the Kserver service will not start. What do I do?<br><br>Answer<br>Because of the port being set at 80 in the System > Server Management > Configure page as well as the IIS Default being set to use TCP Port 80, the Kaseya Service will not start. Here is what to do to resolve this:<br><br>Launch IIS Manager<br><br>Select Default Web Site > Properties<br><br>Change the TCP Port to 85 (or a random whatever/unused port)<br><br>Go to Services > Restart IIS Admin Service & World Wide Web Publishing Server<br><br>Open an IE Browser window<br><br>Visit <a href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Flocalhost%3A85%2F">http://localhost:85/</a> (or <a href="http://localhost:xx" rel="nofollow">http://localhost:xx</a> > where XX = the port you specified above) & login with a Kaseya Admin account<br><br>Visit System > Server Management > Configure<br><br>Start the Kserver Service > This will start with success<br><br>Change the Specify Port Agents field from 80 back to 5721 or an unused port > This will change with success<br><br>Exit the IE Browser Window<br><br>Launch IIS Manager<br><br>Select Default Web Site > Properties<br><br>Change the TCP Port back to 80<br><br>Go to Services > Restart IIS Admin Service & World Wide Web Publishing Server<br><br>Open IE<br><br>Launch <a href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Flocalhost%2F">http://localhost/</a><br><br>The Kaseya VSA properly loads w/ the KServer Service online.<br><br>More Information<br><br>Applies To<br>Kaseya<br>IIS</p> </article> </main>