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Backup fails with "Runlist corrupted" or "MFT bitmap corrupted" - Connect IT Community | Kaseya
<main> <article class="userContent"> <p><strong>KB# - </strong>KB000808</p> <p> </p> <p><strong>SYMPTOMS<br></strong><br>Backup fails with one of these errors reported in the Acronis log: -</p> <p><br><em><event message="Operation with partition '0-0' was terminated. Details: <indent>Run list is corrupted. Error code: 0x7001C Tag: 0x89D94B01B483E24E</indent>" time="1315836192" code="502" module="1" level="4" id="7" line_tag="0xA164035B3FF39281"/> <event message="Runlist corrupted" time="1315836192" code="28" module="7" level="4" id="8" line_tag="0x89D94B01B483E24E"/> <event message="Failed to perform the backup operation." time="1315836192" code="103" module="100" level="4" id="9"/></em></p> <p>OR</p> <p><em><event message="Operation with partition '0-0' was terminated. Details: <indent>MFT bitmap is corrupted. Error code: 0x70018 Tag: 0x89D94B01B483E19F</indent>" time="1315963015" code="502" module="1" level="4" id="8" line_tag="0xA164035B3FF39281"/> <event message="MFT bitmap corrupted" time="1315963015" code="24" module="7" level="4" id="9" line_tag="0x89D94B01B483E19F"/> <event message="Failed to perform the backup operation." time="1315963015" code="103" module="100" level="4" id="10"/></em></p> <p> </p> <p><strong>CAUSE</strong><br><br>These errors can be caused by: -</p> <ul><li>disk/file system corruption on the source disk</li> <li>Acronis disk driver fault</li> </ul><p> </p> <p><strong>SOLUTION</strong></p> <p>Refer to this Acronis article - <a rel="nofollow" href="/home/leaving?allowTrusted=1&target=http%3A%2F%2Fkb.acronis.com%2Fcontent%2F14260">http://kb.acronis.com/content/14260</a></p> <p>Follow the Acronis Backup and Recovery 10 part of the solution section.</p> <p>If the issue is unresolved, run the <a title="Acronis info tool" rel="nofollow" href="https://kaseya.vanillacommunities.com/kb/articles/aliases/kaseya/entries/32393263-How-do-I-run-the-Acronis-Info-Report-Utility">Acronis info tool</a> and submit the output to Kaseya support along with the log sample.</p> <p><br><strong>FURTHER INFORMATION</strong><br><br>To access the Acronis log for a backup taken with Kaseya Backup, go to Backup tab > backup Sets function and click the success/failed link in the "Result" column.</p> <p> </p> <p><strong>APPLIES TO</strong></p> <p>Kaseya Backup (all versions)</p> <p>Acronis Backup and Recovery</p> </article> </main>