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When logging into the support portal site, I receive the error “Forbidden – Invalid Authenticity Token” - Connect IT Community | Kaseya
<main> <article class="userContent"> <h3 data-id="question">Question</h3> <p>When I attempt to login into the Support portal, I get the following error in my browser:</p> <p><img src="https://us.v-cdn.net/6032361/uploads/migrated/S8M1311OAQ49/screen-shot-2021-03-09-at-7-59-28-am.png" alt="Screen_Shot_2021-03-09_at_7.59.28_AM.png" class="embedImage-img importedEmbed-img"></img></p> <h3 data-id="resolution">Resolution</h3> <p><strong>Safari</strong></p> <p>Go to Safari / Preferences / Privacy. Then uncheck the "prevent cross-site tracking." Then try to load the page again.</p> <p><img src="https://us.v-cdn.net/6032361/uploads/migrated/8JGQIZ1NVB9A/screen-shot-2021-03-09-at-7-55-50-am.png" alt="Screen_Shot_2021-03-09_at_7.55.50_AM.png" class="embedImage-img importedEmbed-img"></img></p> <p><strong>Chrome</strong></p> <p>Update the browser or any privacy blocking extensions to always allow "kaseya.zendesk.com".</p> </article> </main>