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Traverse Supported Infrastructure
Supported Infrastructure Traverse is an easy-to-use network monitoring software product with integrated fault and performance monitoring capabilities, and business service management. Traverse has a scalable and extensible architecture, can be deployed within an hour and requires minimal training to use. Traverse supports…
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Using the Chrome Developer tool to illuminate the Traverse API calls
QUESTION How do I expose the Traverse API calls? EXAMPLE - (Event Acknowledge API Call) * When logged into Traverse, add '/api' to the end of the FQDN http://FQDN_OrIPaddress/api.jsp This will give you a full breakdown of all the available API calls * Search for 'Event' and you will see the 'acknowledge' command * Click…
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Creating a custom Plugin Monitor
PROBLEM: How do I create a Plugin Monitor? SOLUTION: A Plugin script monitor is the recommended way to monitor non-traverse logs or query devices directly. Please see the following user guide articles on how to create your own script: - Configuration File Format - Creating the Plugin script XML file - Writing The Plugin…
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Suggested settings to export Cisco netflow v9 records to Traverse
Question: How do I set up my firewall to export netflow v9 to Traverse? Answer: The actual settings may be model dependent. However, one of our customers has forwarded the below settings that worked for them: -------------------------------- flow record NETFLOW-TO-TRAVERSE match ipv4 tos match ipv4 protocol match ipv4…
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CURL search returns : Encountered error while executing command: You must pass in the tests
Issue: - When using an API call to output a list of all container members using a command like the following curl -k -X GET https://localhost/api/rest/command/container.members?servicename=* -H 'Cache-Control: no-cache' -H 'accept */*' -H 'cookie: TraverseJSessionID=#######' - Returns an error stating: "ERR 501 Encountered…
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Tip: How to export device list to CSV, if the device name has special characters
ISSUE: Unable to export all the devices to csv using FireFox browser, if the list of devices contains a device that has a special character (like #) in their name WORKAROUND: * Remove the special character from the device name and then export * Use an alternate browser (such as Chrome, Internet Explorer) to export the…
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NCM Backup Fails in CentOS 7 for prior to Traverse 9.5.10
QUESTION: NCM backup fails in CentOS 7 which runs an older version of traverse (I.e Prior to the traverse release 9.5.10) ERROR: 2019-04-18 15:04:32,690 j.s.PerlScriptProcessor[DGERequestProcessor-ConfigManagement--6648493052905134000-sapphirePerl]: (WARN ) Attempt to reload ZipTie/Adapters/Cisco/SecurityAppliance.pm…
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Traverse Web Service API for using Network Discovery
QUESTION: Provided web services API examples of using Network Discovery RESOLUTION: Create Discovery curl -k -i -H "Content-Type: application/json" -H "Accept: application/json" -X POST -d '{ "username":"superuser", "password":"traverse", "accountSerialNumber":795662,…
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Enabling Test Parameter Rediscovery after an OID change
QUESTION How do I enable Test Parameter Rediscovery after an OID change. RESOLUTION In the case of SNMP tests, some OIDs can change over time and this can cause SNMP tests to become UNKNOWN, indicating that no polled value could be retrieved. Should you click the "hand" icon on any of the UNKNOWN tests and you see the…
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Network Discovery runs in a loop and resulted as error/stale
PROBLEM: Network discovery runs in a loop and later the status becomes STALE. IDENTIFICATION: Example: Sample discovery logs from <Traverse_Home>\topology\logs\discovery.txt 14:34:55 . loopmon noAddr - --------- Extensions -------------- 14:34:55 . loopmon noAddr - Number of extensions: 5 14:34:55 . loopmon noAddr -…