/* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } .super-nav { display: flex; justify-content: flex-end; align-items: center; margin: 0 auto; max-width: 1264px; padding-left: 40px; padding-right: 40px; height: 40px; text-align: right; } .super-nav a { color: #34427c; margin-right: 20px; padding: 10px; text-decoration: none; } .super-nav a:hover, .super-nav a:focus { background-color: #f7f9fa; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 0; } .footer-image { background-image: url("/themes/kaseya/assets/images/footerImage.png"); height: 500px; background-repeat: no-repeat; background-size: cover; margin-top: -100px; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer-main-content { background-color: #000; padding: 100px 0; } .footer .footer-col-title { color: #ffffff; font-weight: 700; font-size: 13px; padding-bottom: 10px; text-transform: uppercase; } .footer .footer-link { color: #9b9ca0; text-decoration: none; } .footer .footer-link:hover, .footer .footer-link:focus, .footer .footer-link:active { text-decoration: underline; } .footer-main-content .footer-link { padding-top: 10px; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-main-content-row { align-items: flex-start; } .footer-bottom-content { padding: 10px; align-items: center; } .footer-col { padding: 0 3px; display: flex; flex-direction: column; } .footer-col-copyRight { justify-content: flex-start; color: #9b9ca0; flex: 1; display: flex; } .footer-last-col { flex-direction: row; } .footer-last-col .footer-link { padding-right: 10px; text-transform: uppercase; } @media screen and (max-width: 768px) { .super-nav { padding-right: 0; } .footer-image { height: 250px; } .footer-main-content { padding: 40px 0; } .footer .footer-col-title { padding-top: 10px; } .footer-row:not(.footer-main-content-row) { display: block; } .footer-col:not(.footer-main-content-col) { width: 100%; text-align: center; padding: 10px 0; } .footer-main-content-col { width: 50%; } .footer-last-col { flex-direction: column; } .footer-last-col .footer-link { padding-bottom: 10px; } } /*# sourceMappingURL=styles.css.map */ Ask the Community Groups

Traverse Traverse

Traverse

Example Web Services API access from Java
QUESTION: How do I access the web services API using Java? RESOLUTION: Attached is a sample Java client that will get a session token and retrieve list of provisioned devices that matches "ip*" name pattern using that token. If you are using .NET, you should be able to create an equivalent syntax by substituting…
ERROR: Could not initialize class sun.awt.SunToolkit
PROBLEM: A status code 404 error appears. And from the error log we see: 2016-03-02 16:34:07,199 o.s.w.c.ContextLoader[main]: (ERROR) Context initialization . . . failed nested exception is java.lang.NoClassDefFoundError: Could not initialize class sun.awt.SunToolkit CAUSE: The Linux server hosting the BVE server may have…
Can't save certain Custom Reports as PDF or as CSV
QUESTION: Is it possible to save a custom report as a PDF we do not seem to have the option to save the report at all, trying to do a Custom > Device Inventory Report. RESOLUTION: A similar feature has been requested - please see "Traverse - Export Inventory Report Data to CSV" We suggest that you express your interest…
How to manually create a Traverse Windows Service entry
QUESTION: How do I manually create a Traverse Windows Service entry? RESOLUTION: The commands below may be issued from an elevated Windows Command prompt to create the corresponding Traverse component. If necessary replace references to 'C:\Program Files (x86)\Traverse' with the actual Traverse install location.…
Monitoring Exchange Servers
QUESTION: I would like to monitor Exchange Server metrics SOLUTION: Temporarily disable the on load verification. This is needed as not all Exchange servers appear to share a common metric 1. Ensure service is set up with the proper account See https://kaseya.zendesk.com/entries/93877188 Once this step is complete, please…
Sample BVE API commands
QUESTION: What are some example BVE API commands? RESOLUTION: These commands may be invoked by a member of the 'superusers' group: #create a new user class userclass.create "className=First Class", "comment=The way to travel" # create a new department department.create "departmentName=acme", "className=First Class",…
Sending Custom Email Notifications
QUESTION: How can I send custom emails based on actions ? RESOLUTION: Note: The following is only meant to be a starting point, not a solution. The SMTP portion of the script does not support SSL/TLS authentication. To assist in showing how to extend the Action Profile framework with scripts, Attached there is a custom…
How to remove an instance after IP change in Traverse health page
QUESTION: How do I remove an instance from the Component Status page after Traverse server has been removed or its IP address has changed? RESOLUTION: - Logon as superuser. Navigate to the Superuser > Health - Click on the nut under action column of the instance you want to remove - Click on "Remove Entry" - The new…
Traverse: How to disable remote access tunneling
QUESTION: How do I disable remote access tunneling? RESOLUTION: To remove the ability to establish a tunnel to any host on a particular DGE or DGE extension (DGEx), rename '/opt/traverse/apps/dropbear/bin/dbclient' (or dbclient.exe on Windows) to '/opt/traverse/apps/dropbear/bin/dbclient-DISABLED', where '/opt/traverse' is…
How to determine the vCenter that a device was auto provisioned from
QUESTION: I have devices which say that they are auto provisioned from vCenter configuration. How can I find out from which vCenter were they auto provisioned? RESOLUTION: There are three possible ways: 1. from the GUI: * represent into the department * navigate top Administration --> Devices * click on the 'Device…