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Overcoming the Historical Performance Reporting limit of top (or bottom) 200
QUESTION How do I overcome the Historical Performance Reporting limit of top (or bottom) 200 RESOLUTION Limitation: The main reason for limiting the number of rows on custom reports is to avoid a performance bottleneck on the DGE database(es) and how it would affect overall performance. This can manifest in either delays…
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How to increase number of connections to BVE API (socket server)
QUESTION Traverse limits the number of connections to the BVE API. How may I raise this limit? RESOLUTION The etc/emerald.xml file should contain the basic parameters for your socket server (connections, port and timeout). In order to increase the amount of concurrent connections made to the server, you can simply update…
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How to prevent the Web App from using SSLv3
PROBLEM: I want to block the WebApp from using SSLv3 SOLUTION: Please note that the following settings may be incorporated into a future revision of Traverse. To prevent the Traverse Web Application from using SSLv3 or any RC4 based ciphers, add the 'sslProtocol','protocols' and 'ciphers' values to the '<Connector…
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Monitor Process Count/Availability (Sample Plug-In Monitor)
QUESTION How do I monitor Process Count or Process Availability in Traverse? RESOLUTION This is a fully functional plug-in monitor that can be used to monitor the availability of a process (whether it is running) on a remote server. It can also monitor the number of instances of a particular process. The monitor…
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Troubleshooting: Turn on additional debug logging
PROBLEM: Default logging may be inadequate and additional logging information is needed SOLUTION: Depending on the nature of the issue, the Support team would provide you with a 'class' to be enabled for additional logging. Again, depending on the nature of the issue, the logging may be enabled on the BVE, the DGE or the…
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Powershell as plugin monitor script
QUESTION: Can I use powershell to create plugin monitor script? RESOLUTION: Yes, you can run basic powershell scripts but you have to run it through a wrapper batch file. Here is the example wrapper code: @echo off rem This will create the drive, path and filename variable (e.g "C:\Program Files…
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How to use JSON with Traverse?
QUESTION: How to use JSON with Traverse? RESOLUTION: Traverse supports JSON requests for several SOAP Web Services endpoints. See http://kaseyasupport.kaseyacloud.com/api.jsp In this example, we will get the test historical data for one test NOTE: Replace * http://kaseyasupport.kaseyacloud.com with the URL for your server…
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Tip: Example using Traverse getRawHistoricalData web service
QUESTION How do I use the getRawHistoricalData web service? RESOLUTION Below are example requests for historical data using the Traverse web services. First, in SOAP XML Format (suitable for use with the tool SoapUI): <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"…
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Setting a Traverse service to restart automatically on failure
PROBLEM A traverse component may encounter a fatal error and the component may terminate. In such cases, it is desirable to have the component restatr automatically so as to minimize impact CAUSE The component may encounter any number of issues, such as for example, an out of memory (OOM) condition. RESOLUTION The service…
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What is the exact technical purpose of the Device Type attribute?
QUESTION What the purpose of the device type attribute? RESOLUTION The device type is mostly a display and categorization attribute, however, the device type may be used with rule based containers and may also determine whether a feature is applicable such as process monitoring (linux or windows types only) or Netflow…