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Traverse: How to detect crashed database tables
QUESTION: How do I configure a test to detect crashed database tables? SOLUTION: To create a test in Traverse to detect a crashed MySQL database table on a BVE or DGE: * Navigate to 'Administration -> Devices' . If logged into Traverse as a 'superuser' or member of an Admin Group, then select the department where the…
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Move old DGE to a new physical DGE
QUESTION How to migrate a DGE to a new machine (real or virtual)? RESOLUTION Note: These instructions are for migrating a Traverse DGE (upstream) to a new server of the same OS (e.g. Linux to Linux or Windows to Windows). Any references to TRAVERSE_HOME should be replaced with the actual Traverse installation directory…
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Use of the plugin/mibs directory
QUESTION What is the purpose of the 'plugin/mibs' directory or folder in Traverse? RESOLUTION There may be misconceptions about the use of the <TRAVERSE_HOME>/plugin/mibs directory. To be clear, placing MIB files within this directory will not add monitoring support or provide Traverse any logic to act upon the metrics or…
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Not all tests being discovered due to timeout (e.g. Cisco Nexus)
PROBLEM: Not all tests are being discovered due to a timeout. This article is to make the reader aware of a known limitation where a partial list of available SNMP tests are presented during test discovery ('Create New Standard Tests' > snmp monitor) due to a webapp timeout. The timeout would not be obvious as the…
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FQDN is not resolved to device IP Address
QUESTION When adding a new device by using the Fully Qualified Domain Name, the FQDN is not resolved to the device IP Address. How can the device be added in this scenario? RESOLUTION Check the box 'Do Not Validate/Resolve Device Address'. This will allow the entry of a FQDN that will be resolvable at the remote location…
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Post Install Tasks
QUESTION Are the steps on the Superuser -> Global Config -> Post Install Tasks (or Post Upgrade Tasks) required anymore? RESOLUTION This page can be ignored as these steps are no longer required. APPLIES TO Traverse 7.0 and earlier revisions. REFERENCE None.
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How can I generate an Audit Report
QUESTION: How can I generate an Audit Report of changes made to Traverse? (eg. created device, delete test, etc) SOLUTION: The attached Perl Script will parse audit information recorded by Traverse and generate a report in CSV format suitable for importing into Excel. In order to run this script copy it to <Traverse_Home>…
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Traverse: How to uninstall Traverse in GNU/Linux
QUESTION How to uninstall Traverse in GNU/Linux? RESOLUTION This will uninstall Traverse and all data. Proceed with extreme caution. 1. Stop all the services: $ sudo <traverse_home>/etc/emerald.init stop 2. Remove the init.d files related to traverse: * Centos/Red Hat run: $ sudo chkconfig --del traverse * Remove the…
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Traverse: Creating basic login Web Transaction Scripts
QUESTION How to create a basic login web transaction script? RESOLUTION 1. Log in as the user for where this script will reside and navigate to Administration > Other > URL Transaction Test Scripts (This is only viewable as a user and not Superuser) > Create Web Transaction Test 2. Fill in the requisite information, in our…
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Monitor memory consumption of Traverse components (SNMP)
QUESTION How to monitor memory consumption of Traverse via SNMP? RESOLUTION To track the memory consumption of a Traverse component using SNMP, create an Advanced SNMP test with these parameters: * Navigate to Adminstration->Devices->Tests * Select 'Create New Advanced Tests' (must be logged into the department or…