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Traverse - Requesting a signature for a Windows (WMI) device with no MIBs
QUESTION: How can I request a signature for Windows (WMI) devices with no SNMP configurations or MIBs? SOLUTION: Signature requests for devices that have no SNMP configurations or MIBs are created based on WMI properties. To request a signature for such a device, follow the below steps. Run the following two commands in…
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Enabling Monitoring/Alerting when the downstream DGEx's stops monitoring tests.
Question: How to enable various monitoring/alerting solutions when a downstream DGEx stops polling tests? Answer: When a DGEx stops polling tests, you need to be made aware of it, whether actively (email alerting) or passively (stale results cue). This article details the various ways this can be done: 1) The components of…
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Security Model: Department Users, Admin Groups and Superusers in Traverse
Question: How do Department Users, Admin Groups and Superusers work in Traverse? Solution: There are 3 levels of User's in Traverse: Department Users, Admin Groups and Superusers. The Superuser account will be required to carry out the below functions. A Department User is created automatically when you create a…
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Discover VMware Tests for vSphere 6.7 and higher
Question: Why are VMware tests not discovered for an ESXi host running vSphere 6.7? Answer: By default - the Traverse VMware monitor (revision 9.5 and earlier) use TLS 1.0 to access the VMware API, while vSphere 6.7 by default only accepts requests utilizing TLS 1.2. Now, to allow the Traverse VMware monitor to use TLS…
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On-Premise: Configuring SSL using PFX file.
QUESTION: How do I configure or change the SSL certificate using PFX file? SOLUTION: A Java KeyStore (JKS) is a repository of security certificates and the private keys, used for instance in SSL encryption. * The password used to create the 'keystore' file must not contain any special characters. Otherwise, the Web…
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How do I Install/Configure a Traverse Linux DGE or DGEx?
Question: How do I install a Traverse Linux DGE or DGEx? Answer: Read important notes below: * Unlike Windows, Linux does not have a DGEx installer; instead the Linux DGE installer is used to upgrade or install a Linux DGEx. * If it is a DGEx and not a DGE, you may optionally stop the "performance and event database"…
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Changing Traverse Database Backup Location.
Note: These settings will need to be reinstated after an upgrade. Question: How do I change my Traverse Database Backup Location? (This applies only to a Windows Installation) Resolution: As a default, Traverse stores all Database backups(MySQL and Provisioning Database) in <Traverse Home>/database/backup. But this can be…
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Recommended way to delete a Department
Question: In order to mitigate known software defects in Traverse, what is the correct method to delete a department? Solution: -Log in as superuser and represent into the Department -Delete all action profiles -Delete all containers -Delete all composite tests (using advanced search) (Test Type = Composite Performance…
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How Do I Handle Special Characters when Filtering?
Question: How do I handle special characters when filtering device/test names? Resolution: The filter box allows for regular expressions so while the majority of special characters are handled correctly when filtering by name, some like ( ) [ and \ are not. Please report any special characters that aren't handled as…
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Example BVE API CLI Commands
Question: I would like to query using the BVE API. How can I go about this? Resolution: Please see the following commands and adapt as necessary as per Client Commands Export all devices by Status and export to csv (Run on the BVE): <TraverseHome>\utils>bveCLI.pl --host 127.0.0.1 --port 7661 --username superuser --password…