/* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } .super-nav { display: flex; justify-content: flex-end; align-items: center; margin: 0 auto; max-width: 1264px; padding-left: 40px; padding-right: 40px; height: 40px; text-align: right; } .super-nav a { color: #34427c; margin-right: 20px; padding: 10px; text-decoration: none; } .super-nav a:hover, .super-nav a:focus { background-color: #f7f9fa; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 0; } .footer-image { background-image: url("/themes/kaseya/assets/images/footerImage.png"); height: 500px; background-repeat: no-repeat; background-size: cover; margin-top: -100px; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer-main-content { background-color: #000; padding: 100px 0; } .footer .footer-col-title { color: #ffffff; font-weight: 700; font-size: 13px; padding-bottom: 10px; text-transform: uppercase; } .footer .footer-link { color: #9b9ca0; text-decoration: none; } .footer .footer-link:hover, .footer .footer-link:focus, .footer .footer-link:active { text-decoration: underline; } .footer-main-content .footer-link { padding-top: 10px; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-main-content-row { align-items: flex-start; } .footer-bottom-content { padding: 10px; align-items: center; } .footer-col { padding: 0 3px; display: flex; flex-direction: column; } .footer-col-copyRight { justify-content: flex-start; color: #9b9ca0; flex: 1; display: flex; } .footer-last-col { flex-direction: row; } .footer-last-col .footer-link { padding-right: 10px; text-transform: uppercase; } @media screen and (max-width: 768px) { .super-nav { padding-right: 0; } .footer-image { height: 250px; } .footer-main-content { padding: 40px 0; } .footer .footer-col-title { padding-top: 10px; } .footer-row:not(.footer-main-content-row) { display: block; } .footer-col:not(.footer-main-content-col) { width: 100%; text-align: center; padding: 10px 0; } .footer-main-content-col { width: 50%; } .footer-last-col { flex-direction: column; } .footer-last-col .footer-link { padding-bottom: 10px; } } /*# sourceMappingURL=styles.css.map */ Ask the Community Groups

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Unable to Discover Interface Traffic/Util/Packet Metrics
PROBLEM: I am unable to discover interface Traffic, Utilization, or Packets In/Out metrics. CAUSE: By default, our interface signature will attempt to discover these interface metrics using the 64-bit counter version if the interfaces' reported ifSpeed (.1.3.6.1.2.1.2.2.1.5) is greater than 20,000,000 bits/second (or…
Does Traverse support jFlow?
QUESTION Does Traverse accept jFlow flow records? ANSWER According to the following sources, jFlow or Juniper Flow traffic monitoring is the same as NetFlow: https://www.flowtraq.com/the-netflowsflowcflowjflow-flow-dilemma/ https://forums.juniper.net/t5/Routing/Difference-Jflow-Cflow-and-Netflow/td-p/35544 Also note that…
Unable to Discover Interface Status Metrics
PROBLEM: I am unable to discover interface status metrics that are 'down' even though I see the interfaces listed in my snmpwalk. CAUSE: By default, our interface signature will only present interface metrics if the interface is reporting as administratively up (ifAdminStatus = '1') and operationally up (ifOperStatus =…
How to monitor Meraki Cloud Controller with SNMP
QUESTION: How do I monitor the Cisco Meraki Cloud Controller? RESOLUTION: To monitor the Meraki Cloud Controller is dependent on your configuration. Typically (by default) you must query against the dashboard on snmp.meraki.com on port 16100. APPLIES TO: All version of Traverse REFERENCE:…
Web Transaction monitor with JavaScript
QUESTION Does the Web Transaction monitor support JavaScript? RESOLUTION The current URL Transaction monitor does not support JavaScript or dynamic content that is generated on client (ie. browser) and is primarily targeted for web sites with static content. We do have future enhancements planned for this monitor,…
Some DGE(x) services do not start up after an upgrade - Error 1053
Problem: After upgrading a DGE/DGEx, the 'File Synchronization Client', 'Data Gathering Engine' and 'Message Handler' services do not start. Trying to start the services via services.msc results in the below error. asadas "Error 1053: The service did not respond to the start or control request in a timely fashion.…
How To: Fetch serial numbers from all the network devices in Traverse environment
QUESTION How to fetch serial numbers from all the network devices in Traverse environment? RESOLUTION Step 1: Navigate to "Administration >> Devices" and select the devices you need to enable backup on as shown: Step 2: Once you enable the backup on the device as shown above you will be able to see that device under…
Unable to discover "Packets In/Out" interface tests on switch
Question: By default, our signature rejects the Packets In/Out tests for a switch due to most of these devices being Layer-2. Resolution: Attached to this article is a signature that will allow discovery of the Packets In and Packets Out tests against a switch. Deploying: (Click to open in new tab) After deploying the…
Troubleshooting - Providing common Traverse logs
QUESTION What are the most common logs to be provided when reporting an issue? RESOLUTION Windows: Zip: * TRAVERSE_HOME\logs * TRAVERSE_HOME\uninstall\logs Linux: Tar/compress: * TRAVERSE_HOME/logs where TRAVERSE_HOME is the Traverse installation directory If the logs are 20M or less, please zip and attach to the ticket If…
How do I upgrade or install a Traverse Linux DGEX?
QUESTION How do I install a Linux DGEX (Data Gathering Engine Extension)? RESOLUTION The Linux DGE installer is used to upgrade/installed a Linux DGEX. Unlike the Windows DGEX installer, there is not a separate installer for Linux DGEX Since this is a DGEX (and not a DGE), you may optionally stop the "performance and event…