Backup fails with the error:
Backup Failed - no license to perform the requested operation
This issue can occur after a manual backup client install was run on the agent, and the 'license server' option was selected during the installation.
You will need to remove the current installation, and run a new install through Kaseya, so the correct license gets applied :-
1) Remove Acronis completely from the machine by going to:
Control Panel > Programs and Features, and removing all Acronis components. Afterwards then reboot the machine.
2) Once rebooted, run the clean-up utilities to remove all possible remnants:
3) Push through a new install via the 'Backup > Install / Remove' page.
4) Run another backup job.
Kaseya Backup (KBU)