Kaseya Login does not work with error message shown below
Either BOF or EOF is True, or the current record has been deleted. Requested operation requires a current record.
/access/logon.asp, line 555
The root cause of this is that a value in the database has not been set correctly.
Please log into your kaseya server and please browse to below shown URL
You can also browse to below URL
This should come back as check complete.The absence of a row in either table after an attempt to report/fetch license information is the culprit most of the times.
If this does not fix the issue, please open a high priority case with Kaseya Support
Kaseya On Premise versions only