/* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } .super-nav { display: flex; justify-content: flex-end; align-items: center; margin: 0 auto; max-width: 1264px; padding-left: 40px; padding-right: 40px; height: 40px; text-align: right; } .super-nav a { color: #34427c; margin-right: 20px; padding: 10px; text-decoration: none; } .super-nav a:hover, .super-nav a:focus { background-color: #f7f9fa; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 0; } .footer-image { background-image: url("/themes/kaseya/assets/images/footerImage.png"); height: 500px; background-repeat: no-repeat; background-size: cover; margin-top: -100px; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer-main-content { background-color: #000; padding: 100px 0; } .footer .footer-col-title { color: #ffffff; font-weight: 700; font-size: 13px; padding-bottom: 10px; text-transform: uppercase; } .footer .footer-link { color: #9b9ca0; text-decoration: none; } .footer .footer-link:hover, .footer .footer-link:focus, .footer .footer-link:active { text-decoration: underline; } .footer-main-content .footer-link { padding-top: 10px; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-main-content-row { align-items: flex-start; } .footer-bottom-content { padding: 10px; align-items: center; } .footer-col { padding: 0 3px; display: flex; flex-direction: column; } .footer-col-copyRight { justify-content: flex-start; color: #9b9ca0; flex: 1; display: flex; } .footer-last-col { flex-direction: row; } .footer-last-col .footer-link { padding-right: 10px; text-transform: uppercase; } @media screen and (max-width: 768px) { .super-nav { padding-right: 0; } .footer-image { height: 250px; } .footer-main-content { padding: 40px 0; } .footer .footer-col-title { padding-top: 10px; } .footer-row:not(.footer-main-content-row) { display: block; } .footer-col:not(.footer-main-content-col) { width: 100%; text-align: center; padding: 10px 0; } .footer-main-content-col { width: 50%; } .footer-last-col { flex-direction: column; } .footer-last-col .footer-link { padding-bottom: 10px; } } /*# sourceMappingURL=styles.css.map */ Ask the Community Groups

VSA 2FA (Two-Factor Authentication)

2FA (Two-Factor Authentication)

Whitelist User from 2FA
QUESTION How can I whitelist a user from Native VSA 2FA? RESOLUTION As of January 11, 2020, for SaaS and as of July 31, 2020, for On-Premise, 2FA is now mandatory. You can read more on this here: VSA 2FA Requirements. With this requirement, we cannot whitelist a user from 2FA in VSA since 2FA has been made mandatory across…
Reset 2FA Authentication if the Phone is Lost/Stolen
QUESTION * I lost my phone and How can I reset my 2FA to log in to the VSA? * My current authenticator app is broken and I would like to reset my 2FA so that I can set this up from scratch. How can I do that? RESOLUTION Another Master/System admin should be able to reset the 2FA enrollment under System > Server Management…
Reset MFA for new device
QUESTION How do I reset MFA for a new device? RESOLUTION Any System/Admin user can reset the 2FA login by navigating to System >Server Management > Logon Policy > Two Factor Authentication Settings section, select the user account, and remove the enrollment. On the next login, the user in question will be prompted to set…
New or Native 2FA (Two-Factor Authentication) not working in VSA
PROBLEM Users not prompted to configure new or native 2FA (Two-Factor Authentication) in VSA even after enabling the user for 2FA enrollment. CAUSE If you have used Authanvil 2FA with your VSA in the past you need to completely disable Authanvil 2FA first for the New or Native 2FA to work. RESOLUTION 1. Login to VSA as a…