/* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } .super-nav { display: flex; justify-content: flex-end; align-items: center; margin: 0 auto; max-width: 1264px; padding-left: 40px; padding-right: 40px; height: 40px; text-align: right; } .super-nav a { color: #34427c; margin-right: 20px; padding: 10px; text-decoration: none; } .super-nav a:hover, .super-nav a:focus { background-color: #f7f9fa; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 0; } .footer-image { background-image: url("/themes/kaseya/assets/images/footerImage.png"); height: 500px; background-repeat: no-repeat; background-size: cover; margin-top: -100px; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer-main-content { background-color: #000; padding: 100px 0; } .footer .footer-col-title { color: #ffffff; font-weight: 700; font-size: 13px; padding-bottom: 10px; text-transform: uppercase; } .footer .footer-link { color: #9b9ca0; text-decoration: none; } .footer .footer-link:hover, .footer .footer-link:focus, .footer .footer-link:active { text-decoration: underline; } .footer-main-content .footer-link { padding-top: 10px; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-main-content-row { align-items: flex-start; } .footer-bottom-content { padding: 10px; align-items: center; } .footer-col { padding: 0 3px; display: flex; flex-direction: column; } .footer-col-copyRight { justify-content: flex-start; color: #9b9ca0; flex: 1; display: flex; } .footer-last-col { flex-direction: row; } .footer-last-col .footer-link { padding-right: 10px; text-transform: uppercase; } @media screen and (max-width: 768px) { .super-nav { padding-right: 0; } .footer-image { height: 250px; } .footer-main-content { padding: 40px 0; } .footer .footer-col-title { padding-top: 10px; } .footer-row:not(.footer-main-content-row) { display: block; } .footer-col:not(.footer-main-content-col) { width: 100%; text-align: center; padding: 10px 0; } .footer-main-content-col { width: 50%; } .footer-last-col { flex-direction: column; } .footer-last-col .footer-link { padding-bottom: 10px; } } /*# sourceMappingURL=styles.css.map */ Ask the Community Groups

VSA Agent

Agent

I have an account defined in Manage Agent > Credentials > Set Credential. How do I configure the Set Credential on an endpoint?
Question I have an account defined in 'Manage Agent > Credentials > Set Credential'. How do I configure the Set Credential on an endpoint? Answer In order for many functions of the Kaseya agent to work correctly, the account specified in 'Manage Agent > Credentials > Set Credential' must be configured on the local…
Gathering Agent Logs For Connectivity Issues
Question What agent connectivity logs can I provide Kaseya to expedite support requests of this nature? Answer You can provide Kaseya Support with the following logs, but you can also gather them using this KB article. Windows Machines: C:\Program Files (x86)\Kaseya\[AgentInstallDir] * AgentMon.log * KasError.log *…
Why does the machine or applications on the machine running the Kaseya Agent experience errors and instability when the Network Driver Access is enabled?
KB#: KKB000138 QUESTION Why does the machine or applications on the machine running the Kaseya Agent experience errors and instability when the Network Driver Access is enabled? This includes Active Directory / LDAP, Oracle, HP Photosmart and Office all-in-one printers, Sage Software ACT! applications and other programs…
Troubleshooting Kaseya Agent check-in problems
SYMPTOM * Agent cannot check into Kaseya server * Agent icon appears gray (grey) / disconnected CAUSE There are four possible causes: * Agent service (Agentmon.exe/ AgentMon) has failed or is no longer running * Agent is unable to connect to Kaseya server on agent check-in port (5721 by default) * Agent license count has…
Manually Uninstall the Kaseya 32-bit Agent from Macs.
Question How do I manually uninstall the Kaseya Agent from Mac machines? Answer You can follow these steps: * Download the file KaseyaUninstall.pkg-2022.06.09.zip or grab the file from your Kaseya Server at \Kaseya\WebPages\ManagedFiles\VSAHiddenFiles\macInstall\KaseyaUninstall.pkg.zip, and copy it onto the Mac. The…
How to move SQL data files to a new partition or Disk drive on the same SQL server
QUESTION How to move SQL data files to a new partition or Disk drive on the same SQL server. The drive that SQL was initially installed on may be running out of space. Or you may wish to move the data files to another drive to improve SQL performance. ANSWER Microsoft recommends that the SQL executable files be on a…