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How to Import Agent Procedures after 9.5.7a
Question If you try to import an agent procedure and get an error 1020 or file was not uploaded: It means the current XML has some tags which are no longer supported by the VSA. Resolution We have developed a tool that will iterate through a directory and update the XML's to be importable on our hosted VSA servers. Please…
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Clear Pending Procedures in the VSA
Question How do we clear any agent procedures that are currently pending to run on all VSA agents? Answer Step 1 Download the following procedure by clicking here ClearPendingProcedures.SQLClearPendingProcedures MD5 Hash: 4d828a98800645e47ec0d1860f153a86 Step 2 Place the file on your SQL server Desktop or other similarly…
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How Do I Import Files Into VSA?
The VSA contains a way to store files used by Agent Procedures such as powershell, text, or executables. 1. Navigate to Agent Procedures>Manage Procedures>Schedule/Create 2. Click on the Manage Files button at the top of the module pane: 3. A Pop-Up will appear with a link to two folders: Private Files and Shared Files.…
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Agent Procedures - Execute User Command.
QUESTION What does the "execute as user" command means and what it is used for? ANSWER The Execute as user command means that the command will execute as the current logged in user. For example, if a local user named test01 is logged in and the cmd command "whoami" is run, it would return test01 as the user. This command…
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VSA Managed Files Size Limitation
QUESTION What are the size limitations for Managed Files in the VSA? ANSWER A capacity of 2GB is allotted for files to be uploaded and managed in the VSA; for example, to be used for deployment in agent procedures. Additionally, each file uploaded must be no larger than 150MB. APPLIES TO The information contained in this…
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Cancel/Stop a Queued Agent Procedure
Question How to cancel or stop a queued agent procedure? Answer We can cancel the pending procedure from Live Connect "Asset > Procedures > Pending". On this page, you can run, schedule or delete a pending procedure. You can also select and schedule a different procedure to run. Note: We cannot cancel the pending procedure…
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#vPatchConfiguration.LanCacheUNCPath# variable not storing value
Problem #vPatchConfiguration.LanCacheUNCPath# variable in the agent procedure gives no data when ran against few agents despite having the LAN cache assigned to the machine. Cause This particular view that we are referring is getting the information from "Patch Management > File Source" page but despite having the LAN…
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SQL READ/WRITE Command in Agent Procedures Fails to Detect the .xml Files Placed in their Respective Folders.
Problem: The SQL READ/WRITE command in agent procedures fails to detect the .xml files placed in their respective folders if there is a corrupted .xml file there. * Below are the directories where you can find the .xml files in:…
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Agent Procedures - deleteDirectory with "recursively delete" option fails on agents with Italian Windows installation
PROBLEM When running an Agent Procedure with the deleteDirectory step and with the recursively delete option selected for a directory which contains sub-directories, the procedure will always fail on agents with Italian language Windows installation. RESOLUTION The following workaround is available for this problem.…
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WriteFile() is slow to copy files
PROBLEM When using the WriteFile() command to deliver a file to a target machine, you may find that this takes a long time - longer than a direct file copy over the network CAUSE This is due to the way in which the file is encrypted and transferred. The file being is transferred is broken in to small chunks, in order to…