/* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } .super-nav { display: flex; justify-content: flex-end; align-items: center; margin: 0 auto; max-width: 1264px; padding-left: 40px; padding-right: 40px; height: 40px; text-align: right; } .super-nav a { color: #34427c; margin-right: 20px; padding: 10px; text-decoration: none; } .super-nav a:hover, .super-nav a:focus { background-color: #f7f9fa; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 0; } .footer-image { background-image: url("/themes/kaseya/assets/images/footerImage.png"); height: 500px; background-repeat: no-repeat; background-size: cover; margin-top: -100px; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer-main-content { background-color: #000; padding: 100px 0; } .footer .footer-col-title { color: #ffffff; font-weight: 700; font-size: 13px; padding-bottom: 10px; text-transform: uppercase; } .footer .footer-link { color: #9b9ca0; text-decoration: none; } .footer .footer-link:hover, .footer .footer-link:focus, .footer .footer-link:active { text-decoration: underline; } .footer-main-content .footer-link { padding-top: 10px; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-main-content-row { align-items: flex-start; } .footer-bottom-content { padding: 10px; align-items: center; } .footer-col { padding: 0 3px; display: flex; flex-direction: column; } .footer-col-copyRight { justify-content: flex-start; color: #9b9ca0; flex: 1; display: flex; } .footer-last-col { flex-direction: row; } .footer-last-col .footer-link { padding-right: 10px; text-transform: uppercase; } @media screen and (max-width: 768px) { .super-nav { padding-right: 0; } .footer-image { height: 250px; } .footer-main-content { padding: 40px 0; } .footer .footer-col-title { padding-top: 10px; } .footer-row:not(.footer-main-content-row) { display: block; } .footer-col:not(.footer-main-content-col) { width: 100%; text-align: center; padding: 10px 0; } .footer-main-content-col { width: 50%; } .footer-last-col { flex-direction: column; } .footer-last-col .footer-link { padding-bottom: 10px; } } /*# sourceMappingURL=styles.css.map */ Ask the Community Groups

VSA Backup (KBU)

Backup (KBU)

How do I convert a BUDR-generated Image into a VMDK file for VMWare Workstation or VMWare Fusion or VMWare Server?
QUESTION How do I convert a BUDR-generated Image into a VMDK file for VMWare Workstation or VMWare Fusion or VMWare Server? ANSWER You can use the following process to add a virtual hard disk (.vmdk file) to a VMware Workstation or Server: For VMWare Workstation or Server: 1. Launch VMWare Workstation 2. Open your VMware…
Backup fails with "Not enough storage is available to process this command"
SYMPTOMS Backup fails and Acronis log contains "Not enough storage is available to process this command" and "Failed to read the snapshot". <event message="Failed to back up file or folder ''. Error occurred while reading the file. Error code: 0x40001 Tag: 0x61F1883FE50B0B0C Failed to read the snapshot. Error code:…
Backup failed - Backup process could not start because of the following error: The operation was canceled by the user
SYMPTOMS Backup log reports: - Backup failed - Backup process could not start because of the following error: The operation was canceled by the user at System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo) at AcronisCommandLauncher.TrueImageCommandLauncher.RunCommand(String arguments) at…
Acronis Managed Machine Service will not start due to logon failure
SYMPTOMS Windows reports an error starting the "Acronis Managed Machine Service": - "Error 1069 The service did not start due to logon failure" Explore Volumes may fail with "Failed to connect to mms" CAUSE This error means the service won't start due to a logon failure with the Windows account the service runs as. During…
Troubleshooting CD Recovery
SYMPTOM CD Recovery fails CAUSE Various SOLUTION Please follow the troubleshooting steps from the Kaseya Backup recovery guide. If the problem is unresolved, please submit the details from the "Further investigation" section to Kaseya support for analysis. APPLIES TO Kaseya Backup (all versions)
Kaseya Backup client (Acronis) does not detect hard disks that are present in Windows
SYMPTOMS * After installing Kaseya Backup client, Schedule Volumes page does not display a drive which is present in Windows * ? displayed instead of drive letter * Backup may fail with "Failed to find hard disk n" CAUSE Drive may not have a valid MBR or a third party software is blocking the access to hard disk drives.…
Backup fails because selected disk or partition could not be found
Problem Backup fails with with on of the following error messages: - * "Failed to find hard disk" * "Failed to find partition" * "Failed to resolve the item:" (followed by disk number or partition letter) Cause * Acronis disk audit may be out of date. * A permission problem may prevent access to Acronis low-level disk…
Backup client installation failed
PROBLEM Kaseya Backup client installation fails CAUSE * Acronis installer may have failed to download to agent * The Acronis installation may have failed * The installation could not be verified due to Acronis disk driver issue * There may have been an error in the Kaseya agent procedures which manage the installation…
Backup fails with "Runlist corrupted" or "MFT bitmap corrupted"
KB# - KB000808 SYMPTOMS Backup fails with one of these errors reported in the Acronis log: - <event message="Operation with partition '0-0' was terminated. Details: <indent>Run list is corrupted. Error code: 0x7001C Tag: 0x89D94B01B483E24E</indent>" time="1315836192" code="502" module="1" level="4" id="7"…
Recovery guide - Image to VM
Click here for a step-by-step guide to Image to VM conversion