/* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } .super-nav { display: flex; justify-content: flex-end; align-items: center; margin: 0 auto; max-width: 1264px; padding-left: 40px; padding-right: 40px; height: 40px; text-align: right; } .super-nav a { color: #34427c; margin-right: 20px; padding: 10px; text-decoration: none; } .super-nav a:hover, .super-nav a:focus { background-color: #f7f9fa; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 0; } .footer-image { background-image: url("/themes/kaseya/assets/images/footerImage.png"); height: 500px; background-repeat: no-repeat; background-size: cover; margin-top: -100px; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer-main-content { background-color: #000; padding: 100px 0; } .footer .footer-col-title { color: #ffffff; font-weight: 700; font-size: 13px; padding-bottom: 10px; text-transform: uppercase; } .footer .footer-link { color: #9b9ca0; text-decoration: none; } .footer .footer-link:hover, .footer .footer-link:focus, .footer .footer-link:active { text-decoration: underline; } .footer-main-content .footer-link { padding-top: 10px; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-main-content-row { align-items: flex-start; } .footer-bottom-content { padding: 10px; align-items: center; } .footer-col { padding: 0 3px; display: flex; flex-direction: column; } .footer-col-copyRight { justify-content: flex-start; color: #9b9ca0; flex: 1; display: flex; } .footer-last-col { flex-direction: row; } .footer-last-col .footer-link { padding-right: 10px; text-transform: uppercase; } @media screen and (max-width: 768px) { .super-nav { padding-right: 0; } .footer-image { height: 250px; } .footer-main-content { padding: 40px 0; } .footer .footer-col-title { padding-top: 10px; } .footer-row:not(.footer-main-content-row) { display: block; } .footer-col:not(.footer-main-content-col) { width: 100%; text-align: center; padding: 10px 0; } .footer-main-content-col { width: 50%; } .footer-last-col { flex-direction: column; } .footer-last-col .footer-link { padding-bottom: 10px; } } /*# sourceMappingURL=styles.css.map */ Ask the Community Groups

VSA Backup (KBU)

Backup (KBU)

Disk backup no longer includes correct partitions
SYMPTOMS Kaseya Backup has been configured to back up a disk. The backups are reported successful, but are the wrong size and the created archives do not contain the expected partitions. The backup logs may show unexpected change in the size of the backups. CAUSE The disk/partition information in Kaseya (shown for each…
Kaseya Backup: VSS troubleshooting guide
SYMPTOMS Use this article to troubleshoot when backups fail because Volume Shadow copy (VSS) snapshot creation fails. The following backup errors may be related to VSS failure: - - Failed to create volume snapshot - Failed to read the snapshot - Failed to create snapshot bitmap - Failed to start creating the volume…
Files appear corrupt after restoring from Server 2012 de-duplication enabled volume
SYMPTOMS * backup was taken of a Windows Server 2012 volume with de-duplication enabled * folder, disk, or volume backup was successfully verified * when performing a file/folder based restore, data within some files appears to be corrupt (for example, opening a Word document displays strange characters instead of the…
Synthetic full backups appear to be "hung" or stuck at 95% estimated completion
SYMPTOMS A "local" or "offsite" synthetic full backup has been running for much longer than expected, it appears to have hung. The "local" synthetic full backup runs on the source Backup client. In this case the "hung" job can be seen on the Backup Status and Backup Sets pages: - "Offsite" synthetic full backups run on the…
Recovery Guide - Universal Restore
QUESTION How do I restore from the Kaseya Backup module? RESOLUTION Click here for a step-by-step guide to Universal Restore or manual recovery. APPLIES TO Kaseya VSA (Backup module) - all versions
Recovery Guide - CD Recovery
QUESTION How do I recover using CD Recovery? ANSWER Click here for a step-by-step guide to CD Recovery
Recovery Guide - Explore Folders
QUESTION How do I restore folders using the Explore Folders functionality? ANSWER For a step-by-step guide on restoring using Explore Folders click here.
Recovery guide - Auto Recovery
QUESTION How do I perform Auto Recovery? ANSWER A step-by-step guide for Auto Recovery can be found here.
Recovery of Acronis backup fails with "Failed to get backup URIs from archive"
SYMPTOM When trying to recover from a backup set, recovery fails with the following message: - "Failed to get backup URIs from archive" You may also see one or more of the following messages: - "Failed to open the backup archive by the ID" "The archive is invalid or its type is unsupported" "Failed to open the archive for…
Restore backup to a 2008 Domain Controller with authoritative restore
Issue: When restoring a backup to a a Windows 2008 Domain Controller upon reboot after restore finished the machine will BSOD after the initial Windows 2008 splash screen. Machine will only boot in SAFEMODE. Resolution: Back up the system with Domain Controller using Ntbackup. See Backing Up and Restoring Active Directory…