/* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } .super-nav { display: flex; justify-content: flex-end; align-items: center; margin: 0 auto; max-width: 1264px; padding-left: 40px; padding-right: 40px; height: 40px; text-align: right; } .super-nav a { color: #34427c; margin-right: 20px; padding: 10px; text-decoration: none; } .super-nav a:hover, .super-nav a:focus { background-color: #f7f9fa; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 0; } .footer-image { background-image: url("/themes/kaseya/assets/images/footerImage.png"); height: 500px; background-repeat: no-repeat; background-size: cover; margin-top: -100px; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer-main-content { background-color: #000; padding: 100px 0; } .footer .footer-col-title { color: #ffffff; font-weight: 700; font-size: 13px; padding-bottom: 10px; text-transform: uppercase; } .footer .footer-link { color: #9b9ca0; text-decoration: none; } .footer .footer-link:hover, .footer .footer-link:focus, .footer .footer-link:active { text-decoration: underline; } .footer-main-content .footer-link { padding-top: 10px; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-main-content-row { align-items: flex-start; } .footer-bottom-content { padding: 10px; align-items: center; } .footer-col { padding: 0 3px; display: flex; flex-direction: column; } .footer-col-copyRight { justify-content: flex-start; color: #9b9ca0; flex: 1; display: flex; } .footer-last-col { flex-direction: row; } .footer-last-col .footer-link { padding-right: 10px; text-transform: uppercase; } @media screen and (max-width: 768px) { .super-nav { padding-right: 0; } .footer-image { height: 250px; } .footer-main-content { padding: 40px 0; } .footer .footer-col-title { padding-top: 10px; } .footer-row:not(.footer-main-content-row) { display: block; } .footer-col:not(.footer-main-content-col) { width: 100%; text-align: center; padding: 10px 0; } .footer-main-content-col { width: 50%; } .footer-last-col { flex-direction: column; } .footer-last-col .footer-link { padding-bottom: 10px; } } /*# sourceMappingURL=styles.css.map */ Ask the Community Groups

VSA Bring Your Own Device (BYOD)

Bring Your Own Device (BYOD)

Can I remotely wipe phones from BYOD Suite?
Question: Can I remotely wipe a phone from BYOD Suite? Answer: From the Devices tab, you can put any device in a 'blocked' state, which causes the BYOD apps to be de-configured and their secured data deleted. Wiping the entire device is not advisable, actually it's a feature to not be able to wipe.
Mobile Enterprise Gateway error "The Gateway has not received permission to use the MaaS360 Mobile Enterprise Gateway Relay service"
PROBLEM When logging into the Mobile Enterprise Gateway, users see a message that states "The Gateway has not received permission to use the MaaS360 Mobile Enterprise Gateway Relay service. Mobile users will be unable to access data until this problem is corrected". You have confirmed machines can ping the relay. CAUSE…
Why can't I login to my BYOD Gateway from Secure Browser?
QUESTION Why can't I login to my BYOD Gateway from Secure Browser? Attempting to login to a BYOD Gateway returns an error. CAUSE Logging into a BYOD Gateway requires having the correct Access Code, Username and Password to access the BYOD Gateway. If any of this information is not entered correctly you will not be granted…
Can BYOD Gateway run in a virtual machine?
Question: As environments have become increasingly complex - especially in large organizations, companies are trying to reduce their IT footprint. Server Virtualization is a common practice in both production and test environments because it facilitates a lower Total Cost of Ownership (TCO). Can BYOD Gateway run in a VM?…
How can I verify my server can connect to the Relay service
QUESTION How can I confirm the BYOD Gateway server is setup to support the Relay service? ANSWER BYOD Gateway connects to Relay service to communicate with Secure Suite clients. Port 443 is the outbound port used by a gateway to communicate with the Relay service over SSL. There is no inbound port for used for Relay.…
How do I upgrade my BYOD Gateway?
QUESTION A new version of BYOD Gateway is available. How do I upgrade? ANSWER Follow these steps to upgrade your BYOD Gateway to the latest version. Option 1 1. Download latest BYOD Gateway Installer. The Home tab of the BYOD Gateway Control Panel will alert you when a new version is available. 2. Stop your BYOD Gateway…
How can I find my gateway data directory
QUESTION How can I find my gateway data directory ANSWER The BYOD Gateway Data Directory is where YOUR BYOD Gateway stores its configuration, logs and add-on connectors. You will need to view files in the Data Directory in some cases. The location is specified on the About tab of the Rover Gateway Console. The default…
What information is logged by BYOD Gateway?
QUESTION How can I find information logged by BYOD Gateway. Information BYOD Gateway logs information about the general health of the gateway as well as requests made from registered users. All the log files are stored in the BYOD Gateway Data Directory. See the About tab for the location of the Data Directory on your BYOD…
Why can't I find my gateway data directory
QUESTION Why can't I find my gateway data directory ANSWER The BYOD Gateway Data Directory is where YOUR BYOD Gateway stores its configuration, logs and add-on connectors. You will need to view files in the Data Directory in some cases. The location is specified on the About tab of the Rover Gateway Console. The default…
Can I copy clone a virtual machine with a BYOD Gateway?
QUESTION As environments have become increasingly complex, especially in large organizations, companies are trying to reduce their IT footprint. Server virtualization is a common practice in both production and test environments because it facilitates a lower Total Cost of Ownership (TCO) ANSWER Can I copy/Clone a virtual…