/* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } .super-nav { display: flex; justify-content: flex-end; align-items: center; margin: 0 auto; max-width: 1264px; padding-left: 40px; padding-right: 40px; height: 40px; text-align: right; } .super-nav a { color: #34427c; margin-right: 20px; padding: 10px; text-decoration: none; } .super-nav a:hover, .super-nav a:focus { background-color: #f7f9fa; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 0; } .footer-image { background-image: url("/themes/kaseya/assets/images/footerImage.png"); height: 500px; background-repeat: no-repeat; background-size: cover; margin-top: -100px; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer-main-content { background-color: #000; padding: 100px 0; } .footer .footer-col-title { color: #ffffff; font-weight: 700; font-size: 13px; padding-bottom: 10px; text-transform: uppercase; } .footer .footer-link { color: #9b9ca0; text-decoration: none; } .footer .footer-link:hover, .footer .footer-link:focus, .footer .footer-link:active { text-decoration: underline; } .footer-main-content .footer-link { padding-top: 10px; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-main-content-row { align-items: flex-start; } .footer-bottom-content { padding: 10px; align-items: center; } .footer-col { padding: 0 3px; display: flex; flex-direction: column; } .footer-col-copyRight { justify-content: flex-start; color: #9b9ca0; flex: 1; display: flex; } .footer-last-col { flex-direction: row; } .footer-last-col .footer-link { padding-right: 10px; text-transform: uppercase; } @media screen and (max-width: 768px) { .super-nav { padding-right: 0; } .footer-image { height: 250px; } .footer-main-content { padding: 40px 0; } .footer .footer-col-title { padding-top: 10px; } .footer-row:not(.footer-main-content-row) { display: block; } .footer-col:not(.footer-main-content-col) { width: 100%; text-align: center; padding: 10px 0; } .footer-main-content-col { width: 50%; } .footer-last-col { flex-direction: column; } .footer-last-col .footer-link { padding-bottom: 10px; } } /*# sourceMappingURL=styles.css.map */ Ask the Community Groups

VSA Network Monitoring (KNM)

Network Monitoring (KNM)

HTTP ERROR 403 error when using the KNM API
Problem: After the recent changes to the KNM API calls when trying to access the API as per the below help link, we are getting the below error. Resolution: To overcome this issue it is recommended that you use the API key. Create an API key for your username by going to Network Monitor=>User=>My Settings->Basic properties…
Troubleshooting KNM Monitors not Sending any Alerts.
Question: How to troubleshoot KNM monitors when they are not sending any alerts? Answer: See below: 1. Enable verbose logging by setting LOG_LEVEL = 2 in the <a title="Init.cfg parameters" href="http://help.kaseya.com/WebHelp/EN/KNM/9050000/#8731.htm" target="_self" shape="rect">Init.cfg</a> file Can be useful when…
KNM NOC Dashboard.
Question: We're starting to get some KNM Dashboards up and running and a few maps and would like to put them up on a wallboard. Is there a way to get them to cycle from dashboard to dashboard, say 60 seconds between each? Answer: This can be possible using the URL generator - you can try and check if you can access…
How to Enable SNMP on a FortiGate Device.
Question: How do I enable SNMP on a FortiGate device? Answer: To configure SNMP on a Fortigate device, you'd need your login credentials to FortiGate’s graphical user interface. Once you are in, follow the steps below to get SNMP up and running. Note: The guideline below is for a FortiGate 60D-POE device. The steps may…
Kaseya Network Monitor Module Shows Blank Pages
Problem When accessing the Network Monitoring module, all items present a blank white page. Cause This issue is observed If the TCP/IP settings of the SQL server configuration are not set correctly to port 1433 which KNM uses. Resolution Check if the Port configuration is set to 1433 in the SQL Server Network…
Network Monitor error: Waiting for sync information
Problem: While accessing KNM, gets below error randomly Error: Unable to validate your session/role from VSA; Please try again later or contact your administrator for assistance. Cause: This issue occurs when the KNM service is restarted in the Kaseya VSA server or after the reboot of the Kaseya server the KNM service is…
Network Monitor Module Not Available [SaaS]
Question: I am on SaaS but I get the following message when I navigate to the Network Monitor module. Our SaaS servers run checks in the background that check if Network Monitor is activated. This check includes verifying if a network has been scanned in the Discovery > Networks > By Network page. If no networks have been…
Can KNMi kick off Agent Procedures?
Question: Can I run Agent Procedures from KNM? Answer: Directly, you cannot run Agent Procedures natively through KNM. Here is a Feature Request you should 'Like' to show this is an important feature for future inclusion in the product. However, you can create a ticket in Service Desk using KNM's 'Ticket Alert Action',…
VMWare ESXi LUA Scripts not working
Question: The VMWare ESXi LUA scripts are not working or not present in my system? Answer: The VMWare ESXi LUA Scripts have been removed in Release 9.2 and from future releases going forward. These LUA scripts were created and implemented prior to the CIM, VMWare, and Datastore Monitors being available in KNM. The built-in…
Monitoring SQL Database Tables with KNMi
KNMi provides the ability to monitor SQL and SQL tables with the KNM Gateway. This is a tutorial on how to configure and monitor the SQL Server/SQL Database tables. First you will need SQL Server Account credentials to monitor/read the database in most cases. This can be done by selecting the Device > Edit > Authentication…