/* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } .super-nav { display: flex; justify-content: flex-end; align-items: center; margin: 0 auto; max-width: 1264px; padding-left: 40px; padding-right: 40px; height: 40px; text-align: right; } .super-nav a { color: #34427c; margin-right: 20px; padding: 10px; text-decoration: none; } .super-nav a:hover, .super-nav a:focus { background-color: #f7f9fa; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 0; } .footer-image { background-image: url("/themes/kaseya/assets/images/footerImage.png"); height: 500px; background-repeat: no-repeat; background-size: cover; margin-top: -100px; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer-main-content { background-color: #000; padding: 100px 0; } .footer .footer-col-title { color: #ffffff; font-weight: 700; font-size: 13px; padding-bottom: 10px; text-transform: uppercase; } .footer .footer-link { color: #9b9ca0; text-decoration: none; } .footer .footer-link:hover, .footer .footer-link:focus, .footer .footer-link:active { text-decoration: underline; } .footer-main-content .footer-link { padding-top: 10px; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-main-content-row { align-items: flex-start; } .footer-bottom-content { padding: 10px; align-items: center; } .footer-col { padding: 0 3px; display: flex; flex-direction: column; } .footer-col-copyRight { justify-content: flex-start; color: #9b9ca0; flex: 1; display: flex; } .footer-last-col { flex-direction: row; } .footer-last-col .footer-link { padding-right: 10px; text-transform: uppercase; } @media screen and (max-width: 768px) { .super-nav { padding-right: 0; } .footer-image { height: 250px; } .footer-main-content { padding: 40px 0; } .footer .footer-col-title { padding-top: 10px; } .footer-row:not(.footer-main-content-row) { display: block; } .footer-col:not(.footer-main-content-col) { width: 100%; text-align: center; padding: 10px 0; } .footer-main-content-col { width: 50%; } .footer-last-col { flex-direction: column; } .footer-last-col .footer-link { padding-bottom: 10px; } } /*# sourceMappingURL=styles.css.map */ Ask the Community Groups

VSA Network Monitoring (KNM)

Network Monitoring (KNM)

Network Monitor service does not start automatically after rebooting Kaseya server
Problem After rebooting the Kaseya server: - * Network Monitor views show grey screen with "Network Monitor module has experienced a problem" * Kaseya Network Monitor service is not started on server, even though startup type is "Automatic" * after starting the service manually, Network Monitor functions normally Cause *…
How-To: Manually Adding an Asset
This is a guide on how to manually add an asset using the Network Monitor module. Navigate to Network Monitor > Monitoring > View page and select a Gateway. You add assets to a specific network by using the Commands list when selecting a gateway. Add details of the asset. In the add asset page, type a name, the IP address,…
Gateway cannot be installed in KNM
Description: Gateway cannot be installed in KNM is because the probe is not present . Solution : Automatic harvest should never be enable and the "noNetwork" should never be renamed or scanned Unnamed network are present when: * the Automatic harvest is enable, every time a computer discovers a new network the system will…
Live Data Graphs not displaying in KNM
Problem: Live Data Graphs not displaying in KNM And you can find similar error in kserver event logs and knm>system logs "Failed to flush statistics to disk: Failed to send records to record manager, return code 1 exception code 5" Resolution: 1. Edit knm\rminit.cfg which is located under C:\kaseya\knm and set the variable…
No Live Data in KNMi
Question: There is no Live Data in KNM and/or historical data in the UI for monitors in KNMi. Answer: The interface binding on the KServer are not configured for localhost and thus are rejecting data from the gateways. This will result in data not being saved in the database and not appearing in the UI. Log onto the…
How Do I Setup the Gateway Disconnect Notification in KNMi?
Question How do I set a notification for when the gateway disconnects from the KServer? Solution The workflow to set up the gateway disconnect notification has changed from standalone KNM to integrated KNM. Step 1 Make sure you set up your email server in the System > Server Management > Outbound Email page under the…
KNMi unable to send out emails when an alert is triggered.
Problem : Unable to send out emails when an alert is triggered. Kaseya Network Monitor > System logs shows Failure to initiate message on e-mail server, from mail address (knmi@192.168.172.17) not accepted by e-mail servers. the default address can be changed in the program settings page 501 5.1.7 Bad sender address…
Asset Types in KNM
Problem Asset types are not translated from the Discovery Module. Cause The Discovery and Network Monitor modules do not share a common database for operating systems. There is mapping between the more common operating systems, like Windows and Linux, but there is no mapping for less common operating systems. Discovery…
How Do I Discover SNMP Enabled Devices?
Question How do I discover SNMP enabled devices in the Discovery module? Answer There are some easy steps you can do to discovery SNMP enabled devices to monitor them either through Classic Monitor or Network Monitor. 1. Navigate to Discovery > Networks > LAN Watch by Network. 2. Either click on the New or Edit button…
In KNMi , Unable to apply template on a device
Problem Unable to apply template on a device and get this error: “No monitors could be created. Please verify credentials and template settings” Solution : Verify and check if SNMP is enabled on the device Check the Authentication tab and verify if the correct SNMP is selected and has the correct Read /Write Community…