/* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } .super-nav { display: flex; justify-content: flex-end; align-items: center; margin: 0 auto; max-width: 1264px; padding-left: 40px; padding-right: 40px; height: 40px; text-align: right; } .super-nav a { color: #34427c; margin-right: 20px; padding: 10px; text-decoration: none; } .super-nav a:hover, .super-nav a:focus { background-color: #f7f9fa; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 0; } .footer-image { background-image: url("/themes/kaseya/assets/images/footerImage.png"); height: 500px; background-repeat: no-repeat; background-size: cover; margin-top: -100px; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer-main-content { background-color: #000; padding: 100px 0; } .footer .footer-col-title { color: #ffffff; font-weight: 700; font-size: 13px; padding-bottom: 10px; text-transform: uppercase; } .footer .footer-link { color: #9b9ca0; text-decoration: none; } .footer .footer-link:hover, .footer .footer-link:focus, .footer .footer-link:active { text-decoration: underline; } .footer-main-content .footer-link { padding-top: 10px; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-main-content-row { align-items: flex-start; } .footer-bottom-content { padding: 10px; align-items: center; } .footer-col { padding: 0 3px; display: flex; flex-direction: column; } .footer-col-copyRight { justify-content: flex-start; color: #9b9ca0; flex: 1; display: flex; } .footer-last-col { flex-direction: row; } .footer-last-col .footer-link { padding-right: 10px; text-transform: uppercase; } @media screen and (max-width: 768px) { .super-nav { padding-right: 0; } .footer-image { height: 250px; } .footer-main-content { padding: 40px 0; } .footer .footer-col-title { padding-top: 10px; } .footer-row:not(.footer-main-content-row) { display: block; } .footer-col:not(.footer-main-content-col) { width: 100%; text-align: center; padding: 10px 0; } .footer-main-content-col { width: 50%; } .footer-last-col { flex-direction: column; } .footer-last-col .footer-link { padding-bottom: 10px; } } /*# sourceMappingURL=styles.css.map */ Ask the Community Groups

VSA Network Monitoring (KNM)

Network Monitoring (KNM)

How to move KNM v5 to a new host machine
QUESTION How to move Kaseya Network Monitor (KNM v5) installation to a new host machine. NOTE: The instructions below apply to KNM version 5 ONLY. ANSWER * If you have configured gateways to connect to a specific IP address or host name, make sure that all gateways are configured to connect to the new KNM host machine…
Howto: Kaseya Network Monitor silent install
QUESTION How do I install Kaseya Network Monitor in silent mode? ANSWER Sometimes it's convenient to do a silent install without any prompts or need of user intervention, especially for distributing gateways. This document describes how to use the silent install option for Kaseya Network Monitor. Please be aware that the…
KNM Dashboard Map editor system requirements
KB#: KKB000789 QUESTION Kaseya Dashboard Map editor system requirements ANSWER - Windows XP or higher - .Net v2.0.50727 - +Write and +Modify access to the installation folder for the logged in user (Power User or better) APPLIES TO Kaseya Network Monitor, KNM
Missing performance counters
QUESTION Missing performance counters When using the Windows performance monitor certain objects and/or counters are missing ANSWER The performance registry may become corrupt for various reasons and it may be necessary to rebuild the performance register on the monitored machine. For information on how to rebuild the…
New version notification function in Kaseya Network Monitor 5
Question: What is the new version notification function in KNM v5.0 Answer: Kaseya Network Monitor has a function that checks for new versions on regular basis. Every 8 hours, counting from when the service was last started, KNM will check the URL https://download.kaseya.com/components/knm/v5.0.0.0/update.xml if there's a…
Server public key does not match the public key stored by gateway
KB#: KKB000790 QUESTION Server public key does not match the public key stored by gateway ANSWER Cause: This error is generated when the public.key file on the gateway do not match the key sent by the server when the gateway connects. The public.key file (together with the private.key file) is created when you install and…
CIM monitor explained
Question: What is CIM monitor? Answer: CIM (Common Information Model) or WBEM (Web-Based Enterprise Management) is a standardized way of monitoring health performance for computer hardware such as servers and storage. Kaseya introduced the CIM monitor in Kaseya Network Monitor 4.1 and it's been used by various customers to…
Enable SSL on Kaseya Network Monitor (KNM) web interface
QUESTION Enable SSL on Kaseya Network Monitor (KNM) web interface ANSWER KNM web interface by default uses normal unencrypted HTTP, to enable HTTPS (Encrypted HTTP) please follow the step-by-step guide in the documentation Click here to open the documentation APPLIES TO Kaseya Network Monitor, KNM 4+
How to move Kaseya Network Monitor (KNM v4) to a new host machine
QUESTION How to move Kaseya Network Monitor (KNM v4) to a new host machine NOTE: The instructions below apply to KNM version 4 ONLY. ANSWER 1. (Distributed edition only) If you have configured gateways to connect to a specific IP address or host name, make sure that all gateways are configured to connect to the new KNM…
Cannot open serial port on Windows 2008 R2
KB#: KKB000792 QUESTION Cannot open serial port on Windows 2008 R2 ANSWER Windows 2008 R2 is restricting the use of serial ports by services by requiring that the service account has the "Create a token object" user right assigned. A reboot of the KNM service may be required after assigned the user right. The serial port…