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Policy not applying to an organization or group
Question: I recently applied a policy to a organization but the policy isn't applying. Answer: Policies applied at the group and machine level hold precedence over machines applied at the Global level. For policy management, policies that are applied at the top most level do not hold precedence over policies applied at the…
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Cannot view policies under the System Cabinet
Question: When you try to expand the System Cabinet, you do not see the policies that were created from the System Management Wizard Answer: The user must have either a System role (for SaaS) for a Master role (for On Premise) in order for the user to see the policies under the System Cabinet.
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Cannot set views on the System Policies
PROBLEM Under Policies Tab -> Policies page, there are a couple of cabinets - Policies and System. You have found a policy that you want to use in the "System" cabinet. The problem is that you cannot modify this policy, or add a view but you cannot save the changes CAUSE The System policies are really samples or templates.…
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Policies can be seen by all users regardless of scope
Problem You have created a scope to limit a user's ability to see certain functions, in this case, to limit the user to only see the Policy module. The user is indeed limited to see Policy Management only, however, the user is able to see all the policies. Cause This is by design. Although the scope will limit the user's…