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Reject timesheet from Time Tracking
QUESTION: How can we reject a timesheet from Time Tracking? ANSWER: This only works if Time Tracking is not integrated with Service Billing because once the timesheet is sent over to the Service Billing module, they cannot be unapproved again. The "Reject" is used before a timesheet is approved. When it is in the submitted…
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What is the Unprocessed Transaction Log in Time Time Tracking?
QUESTION What is the Unprocessed Transaction Log in Time Time Tracking? ANSWER The Transaction Log are items that failed to process over to Service Billing from Time Tracking or Service Desk. If you use the Service Billing module, we recommend to take a look at this transaction log before submitting invoices to your…