Version 10.2 Release Notes
The VSA 10.2 release offers many new innovations and integrations to better support your IT operations. This release includes major enhancements in Virtualization Discovery, Topology, and Management, VSA 10 API Token-based access control, and several other improvements. Release Schedule EAP- Thursday, May 4, 2023 General…
How to install the VSA 10 app on iOS
Follow the link below to install the VSA 10 app on iOS: https://apps.apple.com/app/id1605541600
Getting started with VSA 10 Mobile remote control
About VSA 10 Remote Control Remote Control enables you to connect to all your monitored Windows systems and control any remote or console session. Connecting to the console session will allow you to take control of the computer as if you were sitting in front of it. On the other hand, if you connect to a Remote Desktop…
How to enable/disable email and push notifications
Please open the VSA 10 WebApp and select the Settings Then select the Details And finally enable or disable the email and/or push notifications for your VSA 10 account.
Configuring automation tasks
Create and deploy custom scripts to automate all your IT tasks, saving time and increasing your overall efficiency. Automate anything from backup jobs to security checks on schedule or on demand, at anytime, from a device closest to you. Creating a Script Create a script by logging into the Webapp and inside the Automation…
Getting started with Automation Workflows for RMM
VSA 10 offers the option to build automated workflows, which will be triggered when a certain event occur from your monitored systems and that triggers a notification, allowing you to remedy some issues automatically. Creating Workflow 1. Open VSAX WebApp -> Automation -> Workflows -> Create Workflow 2. Give the Workflow…
Introduction to Custom Fields
Enhance Your Automation with Custom Fields After the release of Automation Workflows, we are excited to introduce Custom Fields, which allows you to use custom fields in your workflow condition rules to create more robust execution paths. On top of that, it is now possible to update custom field values with the new Change…
How to configure system offline notification interval in VSA 10
The systems offline notification interval is the amount of time a system can remain offline before a notification is sent and can be configured in VSA 10 WebApp in Server Admin section followed by Settings. The default time value is set to 2 minutes and can be overwritten accordingly to your needs. Would you ever need to…
Can I login to multiple devices using my VSA 10 user account?
Yes, the VSA 10 user login details can be used on multiple devices.
How to create user accounts
ou can create the user account from the VSA 10 webapp -> Server Admin -> Teams and Users -> All Users -> Create User Account. then you will need to fill the, select the role for the user Administrator or User, enable Push Notifications and/or Email Notifications. And finally click on the button 'Create Account'.