When attempting to map customers on the Sophos integration, I get an error:
Configuration update for Sophos failed
This is caused by settings in your browser that may be blocking the necessary cookies. When you take a look at the Developer's Tools in the browser, you see an error:
Request to access cookie or storage on was blocked because it came from a tracker and content blocking is enabled.
Add the URL of app.rocketcyber.com to your browser exceptions and now you are no longer getting the message.
REFERENCE (if applicable) - IF NOT APPLICABLE, please delete this section.
Is there a problem ticket or Jira that the technician can reference and we can associate accordingly?