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Create an API User in Datto PSA (Autotask) - Connect IT Community | Kaseya
<main> <article class="userContent"> <h2 data-id="in-order-to-use-the-api-you-now-need-an-api-user-here-s-how-to-make-one">In order to use the API, you now need an API user. Here's how to make one</h2> <ol><li>From the PSA dashboard, go to the admin menu<img src="https://us.v-cdn.net/6032361/uploads/migrated/I788CR69JZVC/0-dashboard-png.png" alt="0-dashboard-png.png" class="embedImage-img importedEmbed-img"></img></li> <li>Select Resources (Users)<img src="https://us.v-cdn.net/6032361/uploads/migrated/FHT6OLI6Q7MC/1-users-menu-png.png" alt="1-users-menu-png.png" class="embedImage-img importedEmbed-img"></img></li> <li>From the list of existing users, select <strong>New API User</strong> from the dropdown next to the "New" button<img src="https://us.v-cdn.net/6032361/uploads/migrated/6AIC73D5EBV8/2-new-api-user-menu-png.png" alt="2-new-api-user-menu-png.png" class="embedImage-img importedEmbed-img"></img></li> <li>Enter information for the new API User. Make sure the Security Level is set to <strong>API User<img src="https://us.v-cdn.net/6032361/uploads/migrated/0HG7NCDJP7F5/4-create-api-user-2-png-1.png" alt="4-create-api-user-2-png-1.png" class="embedImage-img importedEmbed-img"></img></strong> </li> <li>Click the buttons to <strong>Generate Key</strong> and <strong>Generate Secret. </strong><em>Make sure you copy down the <strong>key</strong> and <strong>secret</strong>. This is what will be used to integrate your PSA with RocketCyber.<img src="https://us.v-cdn.net/6032361/uploads/migrated/EBJ0WRPZQGCZ/5-create-api-user-3-png.png" alt="5-create-api-user-3-png.png" class="embedImage-img importedEmbed-img"></img></em> </li> <li>Under API Tracking ID, use "Integration Vendor" and find <strong>RocketCyber</strong> in the dropdown (horizontal arrow in the above picture)</li> <li>Grant access for our integration to pull data associated with your Lines of Business<img src="https://us.v-cdn.net/6032361/uploads/migrated/3LVQP2HLIUGA/6-create-api-user-4-png-1.png" alt="6-create-api-user-4-png-1.png" class="embedImage-img importedEmbed-img"></img></li> <li>Click <strong>Save & Close</strong> </li> </ol> </article> </main>